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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
431 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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431 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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June 22, 2023
The service department was great. No issues. When I went to parts to inquire about a new cover for my key fob, the parts advisor told me I need an entire new key and transmitter. I No issues. When I went to parts to inquire about a new cover for my key fob, the parts advisor told me I need an entire new key and transmitter. I explained the transmitter worked, the rubber cover was torn and I wanted a new one. He told me I needed an entire new transmitter for 190.00, not including the fee to sync to my truck. Went to a different Chevrolet Dealer, and bought what I needed for less than 10.00. It was a Chevrolet produced part!! Looks like the Diamond Chevrolet Parts Department was trying to upsell me an item I did not need. Makes me wonder what else am I paying for that I do not need. HHHMMMMMM?!?! More
by AFranco1234
Verified CustomerEmployees Worked With
Nathan Cooke
June 22, 2023
They're sneaky xxxxxxxx who charge for a "grace period". Earth to Diamond Chevrolet of San Bernardino: -charging $250 to EVEN HAVE THE OPTION of a grace period -PLUS another $250 if you do utilize that Earth to Diamond Chevrolet of San Bernardino: -charging $250 to EVEN HAVE THE OPTION of a grace period -PLUS another $250 if you do utilize that option (for a restocking fee), obliterates the whole purpose of a grace period geniuses Definition of "grace": (noun) -COURTEOUS GOODWILL More
by samreyheart
Employees Worked With
Dillon, and whom they grossly call "moneybag Jerry" , Norman Bustamante
June 22, 2023
Great local dealership in a well established auto business with friendly service with a smile. business with friendly service with a smile. More
by RONTOWNSEND2009
June 20, 2023
Nathan always provided me professional friendly support with a smile. That’s why I return for service. with a smile. That’s why I return for service. More
by DFHENRY
June 20, 2023
Service department should be on a use for oil changes, brakes and tires. Everything else is very very expensive to fix. I had to take my truck out of there because of how much they wanted to charge me to brakes and tires. Everything else is very very expensive to fix. I had to take my truck out of there because of how much they wanted to charge me to replace a few parts. More
by PABLOMEDINA75
Employees Worked With
Other Employees :
Jolene Bradley, Nathan Cooke, Gabriel Pulido
June 19, 2023
I appreciate that there was only one customer service worker and she worked expeditiously with the customers that day. She was efficient and got us in and out. worker and she worked expeditiously with the customers that day. She was efficient and got us in and out. More
by deealves47
Employees Worked With
Nathan Cooke, Gabriel Pulido
