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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
405 Reviews

405 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 12, 2024

The staff was very helpful explaining everything that happened and what needed to be done. The person I enjoyed working with most was David Taylor he is my go to guy. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Oct 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet of San Bernardino and that David was able to assist you effectively. Your satisfaction is our top priority, and it's great to know that you found our staff helpful. We look forward to seeing you again for your future needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 12, 2024

Dealership was an ok experience although I could not afford the repair that my vehicle needed. Communication was not like I expected because I had to call for updates. Overall when I have other services More

by ALGCRUZ76
Recommend Dealer
Yes
Employees Worked With
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Oct 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand that communication is key, and we appreciate your feedback regarding this matter. It's great to hear that you've had positive experiences with our services in the past at Diamond Chevrolet of San Bernardino. If you would like to discuss your most recent experience further, please feel free to contact me directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Amazing experience, Griselda Reyna my seller agent make a great experience, 100% recommended, you make the difference ♥️ More

by GRISELDAMUNGUIA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks
Oct 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I am thrilled to hear that you had an amazing experience with us at Diamond Chevrolet of San Bernardino and that our salesperson made a positive impact. Your recommendation means so much to me! I look forward to serving you again in the future. Safe travels with your new vehicle! ❤️ Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Fabulous welcome as you drive up! Always a smile on the face of anyone who greets you! They make you feel as though you are not only welcome, but also wanted. While sitting in the wai More

by LINDACOOPER2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences at Diamond Chevrolet of San Bernardino over the past 15 years. It's always our goal to make you feel welcome and valued, and I appreciate your kind words about our team. I look forward to serving you for many more years to come! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 10, 2024

Expensive, staff on break, no one to connect. The best battery on the market is only $300, but this store is selling it for $680. More

by Zhouchen840215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your concerns regarding pricing and service during your visit to Diamond Chevrolet of San Bernardino. I appreciate your feedback, as it helps us maintain our standards. If you would like to discuss this further, please feel free to contact me directly. Your satisfaction is important to me, and I'm here to help. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 08, 2024

The people very polite friendly and did great job. very professional crew working in this dialer shops More

by BADRUSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you found our team polite, friendly, and professional. We strive to provide the best service possible, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 05, 2024

Great service and understanding. I was glad to leave there with their superb help. Ed was an awesome representative for the job and I’d be glad to be back for good reason. More

by nahsonwren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and that Ed provided you with superb help. I appreciate your kind words and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 05, 2024

Severo Trujillo is the best. I don't have to worry about my cars or truck More

by MRNGOEAGL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Severo at Diamond Chevrolet of San Bernardino. It's wonderful to know that you feel confident about your cars and trucks. I appreciate your support and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 04, 2024

Absolutely awful experience with this dealership. I’m still in a bit of shock at how awful they were. They did not fix my car and kept it for two days. I was never contacted, I had to call the More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Taylor
Oct 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service you received at Diamond Chevrolet of San Bernardino. We strive to keep our customers informed, and your experience does not reflect our standards. I encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Thank you again for your feedback. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 03, 2024

The place was clean, the people were helpful, the service was quick, the oil change was reasonably priced More

by JOSHUAWILLIAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We’re thrilled to hear that you found Diamond Chevrolet of San Bernardino to be clean and that our team was helpful in providing quick service for your oil change at a reasonable price. We appreciate your feedback and look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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