Diamond Chevrolet of San Bernardino - Service Center

This is the second time i been here at this place to change my oil,and i end up coming back because for some reason they do something with my truck that all the sensor lights go on and starts shaking... change my oil,and i end up coming back because for some reason they do something with my truck that all the sensor lights go on and starts shaking...the mechanic guys need to pay more attention to their jobs.. More

Everything was taken care of quickly, as always. Fast and efficient. That’s why I always come back. Fast and efficient. That’s why I always come back. More

Great service friendly, courteous, I always take my cars there Nathan is great !!! best service ever there Nathan is great !!! best service ever More

Diamond Chevrolet (formerly Crest Chevrolet) has always provided my person with both an excellence and quality of service in response to their meeting my vehicles' repair necessities. My hat's off to Diam provided my person with both an excellence and quality of service in response to their meeting my vehicles' repair necessities. My hat's off to Diamond Chevrolet... More

I'm of the opinion that 1 star is too much. The service dept sucks xxx. I had 2 issues: 1) Install sporty looking gas & brake pedals. 2) Tire monitor system check light/warning needs to be addr The service dept sucks xxx. I had 2 issues: 1) Install sporty looking gas & brake pedals. 2) Tire monitor system check light/warning needs to be addressed. The pedals were done correctly but the more important issue, the tire monitor system, y'all didn't/couldn't fix. Eddie (service advisor) said that all 4 tire sensors maybe the problem but were on back order and that he would call me as soon as the tire sensors came in. I didn't believe Eddie and I was correct to think so because I'm still waiting for that call from Eddie. On top of that, I had to call in numerous times to check on my truck. Not once did Eddie ever call me. I feel that my truck just sat and sat and nobody really wanted to deal with the tire monitor system issue. I was extremely disappointed when I made my final call to check on my truck, that's when Eddie said my truck was ready to be picked up but it wasn't repaired. What a buzz kill. I'm still driving around with the broken tire monitor system because I haven't had the time to take it somewhere else. I don't have the luxury nor the time to bring my truck in for service because I'm extremely busy. So when I do make time, y'all need to do your job and fix the xxxx thing. Oh and your service guys returned my truck dirty. Who the xxxx does xxxx like that...Oh wait, y'all do. More

Jonathon was very helpful and got us into our truck that we wanted and looking for. we wanted and looking for. More

Great dealership! Jesus and Tim were really helpful. I would definitely recommend this place of business. Jesus and Tim were really helpful. I would definitely recommend this place of business. More

truck has been in the shop for over two weeks, can get the parts. its under warranty and no loaner car. it's getting bad. still waiting on a part for other truck of ours.been two weeks.or maybe three.Serv the parts. its under warranty and no loaner car. it's getting bad. still waiting on a part for other truck of ours.been two weeks.or maybe three.Service is not the problem.get your parts in. this is the second transmission. More

Chevrolet warranties are no good. I won’t purchase a Chevrolet ever again. There’s other better options out there. I won’t purchase a Chevrolet ever again. There’s other better options out there. More

Never call me back I had to call and find out what was wrong with my truck in the end they told me it was a loose hose. I have an extended warranty charge me $200 to tighten up a hose left loose sheet met wrong with my truck in the end they told me it was a loose hose. I have an extended warranty charge me $200 to tighten up a hose left loose sheet metal parts in my truck Bolts and nuts when I went to go pick it up went to the gas station and found all these items in the back of my truck had to return my truck. Wait for an hour for somebody to reinstall the parts that should’ve done the first place I don’t know why I had to pay $200 to tighten up a hose. That was my fault , no one could explain that More or less wanted to blame me for a loose hose on a transmission cooler which I don’t even know where it’s at not happy Mecanic as poor work, not replacing splash pad under engine and leaving bolts in splash pad in the back of my truck unprofessional More