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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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503 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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September 20, 2024
U always get the same rep in the service department and he is Amazing, calm, attentive, understanding, caring and best of all REAL. He is honest and Never tries to manipulate me into paying for unnecessa he is Amazing, calm, attentive, understanding, caring and best of all REAL. He is honest and Never tries to manipulate me into paying for unnecessary services. He makes my experience there enjoyable. He is the ONLY reason I keep going there paying double of what other repair shops charge. He is thoughtful and accommodating I appreciate Mr Edward Brady. Unfortunately they never have whatever part my car needs in stock! But this time I was thankful that I was able to go purchase it at Auto Zone & bring it back to have it installed. More
by Candace
Verified CustomerEmployees Worked With
Eddie Brady
September 13, 2024
I took my truck for an oil change. The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I had to have a tow truck bill tow it back to the dealership so I didn't blow my motor it leaked oil all over my driveway. All the dealership wanted to do is give me one free oil change. They gave me four but it cost me over $1,500 for the day's work, the tow bill and everything else. So there's your answer More
by buck1hunt
Employees Worked With
Eddie Rodriguez, David Taylor
September 12, 2024
Friendly, clean waiting room, everything was explained in language I could understand, very professional, didn’t pressure me for additional work but explained what needed to be done but could be done at a la language I could understand, very professional, didn’t pressure me for additional work but explained what needed to be done but could be done at a later date. Was told approximately how long work would take. Free coffee and drink and snack machines were a nice touch. Clean restroom- the lounge was comfortable, spotless and the TV shows selected were entertaining. Thanks More
by Carolyn.covey
Employees Worked With
Eddie Brady
September 05, 2024
Terrible customer service and communication . Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a manager two days in a row More
by nathanparker
Employees Worked With
Nathan Cooke
September 02, 2024
I appreciate the hard work they do on my car. They make sure it is done right which makes me feel safe on the highway. Thank you. They make sure it is done right which makes me feel safe on the highway. Thank you. More
by Rankes@aol.com
Employees Worked With
Nathan Cooke, David Taylor
