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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
438 Reviews

438 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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July 25, 2024

My service person who help me name NATE. .OR NATHAN..WORST CUSTOMER SERVICE EVER..NEVER CALLED ME..I HAD TO CALL AT THE END OF THE DAY..TO CHECK ON MY CAR More

by bigrich35909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I understand your concerns with the customer service you received. We value your business and would like the opportunity to address this matter. Please feel free to reach out to me directly so I can further assist you. Your satisfaction is important to us at Diamond Chevrolet of San Bernardino. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 24, 2024

I like to bring my Chevy cruze here excellent service. and friendly staff.i recommend. More

by GVAZQUEZ801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Jul 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino and for the 5-star review! I am thrilled to hear about your positive experience with your Chevy Cruze. Our team always aims to provide excellent service and a friendly atmosphere. I look forward to welcoming you back and appreciate your recommendation! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 24, 2024

Took to long due to Socializing. The mechanic left my truck smelling like body odor. More

by lucired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. At Diamond Chevrolet of San Bernardino, I strive to provide efficient service and maintain a high standard of cleanliness. Your feedback is valuable, and I encourage you to reach out to me directly to address these issues further. I appreciate you choosing us for your vehicle needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 23, 2024

I was ripped off by the service manager Ed! I would never recommend this place and an extremely dissatisfied. I will be submitting a complaint to the BBB More

by Cgonz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 20, 2024

David was great. Very professional and thorough. Led us through the car buying process very quickly and painlessly. Derek in finance was great too. More

by amandaconklin17
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Sean Henderson, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Jul 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino and taking the time to leave us such a positive review, Amanda! We are thrilled to hear about your smooth car buying experience with David and Derek. We appreciate your kind words and look forward to welcoming you back in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 20, 2024

Nathon is great very helpful sad to see Joe Lopez is no longer there I think he as a great person. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Jul 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Chris, for your 5-star review of Diamond Chevrolet of San Bernardino! We appreciate your kind words about Nathan and his helpfulness. Rest assured that our team is committed to providing excellent service to all our valued customers. We look forward to assisting you with any future vehicle needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 23, 2024

I was pleased by the service Eddie Brady gave us he was very honest with us and explained to us what we needed I will return again when I need to get my car serviced again More

by nanaofangels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Jun 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino. I am delighted to hear about the excellent service provided by Eddie. I appreciate your kind words and look forward to assisting you with your car service needs in the future. See you next time! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 21, 2024

I would not recommend this dealership at all go to Tom bell the oil changes are cheaper More

by ramirezo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jun 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 21, 2024

We were shown in all-wheel drive version of the vehicle that I ended up getting and that was what I was led to believe that I was getting unfortunately after we signed our papers which we should have seen More

by manage422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hoover , Carlos , Nathan Cooke, Sean Henderson
Report | Print
Jun 25, 2024 -

Diamond Chevrolet of San Bernardino responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything you would like to discuss about your experience, please feel free to contact me directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 19, 2024

They’re very nice people. The ones that work on the car are very quick and clean and I’d like that. More

by SAM.PEREZ1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Lopez
Report | Print
Jun 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Sam, for your kind words and 5-star review of Diamond Chevrolet of San Bernardino! We appreciate your feedback on our efficient and tidy service team. We look forward to welcoming you back for all your automotive needs in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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