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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
510 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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510 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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Verified Customer
October 26, 2024
Malisimo. .8 horas esperando para no tener una respuesta..cuando era de 1 hora decirme lo que tenia y no perder todo el dia...muy decepcionado .8 horas esperando para no tener una respuesta..cuando era de 1 hora decirme lo que tenia y no perder todo el dia...muy decepcionado More
by Alfonso232003
Employees Worked With
Evelyn Rivera
October 25, 2024
The customer service is fine but your service department and your cashier are terrible I never going back there again and your cashier are terrible I never going back there again More
by bonita_rosas12
Employees Worked With
Other Employees :
Nathan Cooke, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
October 24, 2024
Service went well, the advisor informed me that I had a recall on the stereo and was fixed along with the scheduled oil change. However, the tech. Did not look into my request of diagnosing a ticking/ta recall on the stereo and was fixed along with the scheduled oil change. However, the tech. Did not look into my request of diagnosing a ticking/tapping noise coming from the driver side engine compartment. The advisor asked me to bring it back during the week at the time of pick up which is difficult to do since I had to take time off of work to drop it off originally and would have to do so again. More
by estradaga
Employees Worked With
Nathan Cooke
October 24, 2024
We chose Diamond because other dealers weren’t able to provide the service we needed in a timely (or even convenient) manner. Even with little warning, Diamond was able to complete two services, one of wh provide the service we needed in a timely (or even convenient) manner. Even with little warning, Diamond was able to complete two services, one of which we didn’t even know was due! The service manager was very accommodating , friendly, and efficient…thanks More
by Jim
Employees Worked With
I think it was Eddie Brady…, Eddie Brady
October 24, 2024
Good service on a couple of recall items. One recall corrected but the other was not in stock and needs to be ordered. One recall corrected but the other was not in stock and needs to be ordered. More
by getjoelewis
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
October 21, 2024
The service writer Nathan Cooke was a great help he was able to check in my vehicle and even got me a ride to school. Unfortunately, the technician assigned to my vehicle did not diagnose it properly. I we able to check in my vehicle and even got me a ride to school. Unfortunately, the technician assigned to my vehicle did not diagnose it properly. I went in for a coolant leak under the engine on the driver side and the diagnosis was that it needed heater hoses due to a “leak” coming from the firewall on the passenger side. Am not sure if it was looked at properly but since this was a completely other area and a leak I haven’t witnessed before or even now. I chose not to continue with the service. More
by Valentin Acosta
Employees Worked With
Nathan Cooke
October 19, 2024
Efficient and reliable service. Very satisfied! I would recommend your dealership to family and friends. Located close to home is a plus.. Very satisfied! I would recommend your dealership to family and friends. Located close to home is a plus.. More
by diegojaramillo1961
Employees Worked With
Nathan Cooke
