Diamond Chevrolet of San Bernardino - Service Center

Pleasant and easy I set up and appointment and I arrived a little early but Jeramie was great in getting me all checked in and taken care of a little early but Jeramie was great in getting me all checked in and taken care of More

Bad service very negative attitude I buy 5 cars with them. But no more never them. But no more never More

First time back since purchasing car as had awful experience with sales and finance. Jermey in service was amazing from start to finishin. Would definitely recommend Diamond Chevrolet to all. Still experience with sales and finance. Jermey in service was amazing from start to finishin. Would definitely recommend Diamond Chevrolet to all. Still would not recommend sales and Finance team More

I was there for a brake inspection. Wile in the waiting area, the service advisor came in and explained the issue and the amount of time it would take. Wile in the waiting area, the service advisor came in and explained the issue and the amount of time it would take. More

Horrible customer service, lack of work performance, the mechanics just stand around talking to one another and make our wait time even longer than it should be, 3 1/2 hours of wait time for them to do a ma mechanics just stand around talking to one another and make our wait time even longer than it should be, 3 1/2 hours of wait time for them to do a maximum 20 min job? I say that because I saw it from the waiting room. I made an appointment for 9:15am and saw them start on my car at 11:45 and finish at 12:06pm. That’s very inconsiderate for their “valued customers “ . Never again will I go for an oil change here. And if you want to waste 3- 4 hours of your day for a simple oil change, then go ahead. There’s also a vendor that goes sales flavored water and food and they all went to purchase like if they didn’t have work to do. More

Jeremy was great to work with. Process was smooth. This service center is much better than the Chevy in Redlands Process was smooth. This service center is much better than the Chevy in Redlands More

Easy process, service writer was great and able to address my issues. Technician was good and vehicle was clean. address my issues. Technician was good and vehicle was clean. More

Service is always a good experience. Honest, professional friendly service. Diamond San Bernardino is always my first choice! Honest, professional friendly service. Diamond San Bernardino is always my first choice! More

They were very polite, friendly. They had an excellent attitude. They even got me an Uber to take me home while my vehicle was getting ready and call an Uber on my way back to pick u They had an excellent attitude. They even got me an Uber to take me home while my vehicle was getting ready and call an Uber on my way back to pick up my vehicle. More

I regularly do my oil changes I show up at 7am they take me vehicle I wait in the lobby when it is done i can then take my car and go home. This time when I got there at 7 am they tell me the Tex’s don’t ge me vehicle I wait in the lobby when it is done i can then take my car and go home. This time when I got there at 7 am they tell me the Tex’s don’t get there until 8 am so I have to wait for the Uber to pick me up and take me home. Wait for 3 hours to get a call that my vehicle is done then wait Again for the Uber to come get me to pick up my vehicle. I have been a customer for years if this is what your customer service is going to it is time to look into other options. More