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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
567 Reviews

567 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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July 27, 2025

Great service. Nice staff. Welcoming. Fast and quick turn around. Truck was left clean. No issue s More

by Marioleos01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Mario! I'm thrilled to hear that you had a great experience with our team at Diamond Chevrolet of San Bernardino. We take pride in providing welcoming service and ensuring your truck is returned in top condition. We look forward to seeing you again! Best, Israel Mora (909) 883-8833

July 25, 2025

Lack of communication with service rep had to call multiple times before I got an answer. Went to pick up my truck, hood was open when I arrived. Interior and exterior had grease handprints all over More

by BLONDIEGIRL8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Simmon
Report | Print
Jul 27, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your concerns regarding the lack of communication and the state of your truck upon pickup. I appreciate you bringing this to our attention, as it is important for us to maintain high standards at Diamond Chevrolet of San Bernardino. Please reach out to me directly so we can discuss your experience further. We value your business. Best, Israel Mora (909) 883-8833

July 24, 2025

Everyone was very courteous but I have an issue with timing. I had an oil change and tire rotation and Michael said 40 minutes I got out of there 1 1/2 hours later. Missed my next appointment. I accepte More

by LUnhappyeon2kali
Recommend Dealer
No
Employees Worked With
Michael
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Jul 24, 2025 -

LUnhappyeon2kali responded

Was a little upset. Went in early at 7 because I had another appointment after my oil change and tire rotation . Michael said I would be out in 40 minutes. I got out of there 1 1/2 hours later. I missed my next appointment. Wouldn't have had the car serviced if I knew it would be that long. Very disappointed in Diamond Chevrolet. Never again!!

July 24, 2025

Very good service professional but after get appointment to long wait for done service other everything is good More

by sandhujatt562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I appreciate your kind words about the quality of service at Diamond Chevrolet of San Bernardino. I understand that longer wait times can be inconvenient, and your feedback is helpful as we work to improve. We look forward to seeing you again for your next service visit! Best, Israel Mora (909) 883-8833

July 23, 2025

The service is great. The only thing is that they take too long for an oil service More

by pmarisol7645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudiu Lincan
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Jul 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Marisol! We're glad to hear that you had a great experience with our service at Diamond Chevrolet of San Bernardino. We appreciate your insight regarding the oil service timing, and we'll certainly take it into consideration as we strive to improve our efficiency. We hope to see you again soon! Best, Israel Mora (909) 883-8833

July 19, 2025

Paul actually answers calls. I like that. He got me in right away, diagnosed the problem, remedied it with new parts and had me back on the road in stellar time. All while keepin More

by footflyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review! I am thrilled to hear that you had such a positive experience at Diamond Chevrolet of San Bernardino. It’s great to know that Paul provided prompt and effective service while keeping you informed throughout the process. Your kind words will certainly be passed along. We look forward to seeing you again! Best, Israel Mora (909) 883-8833

July 19, 2025

Left car on 7/14 got no callback from Kendal. Car rummaged through missing items More

by BETTYBOOP4U2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salina Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledge this review.

July 18, 2025

My experience with max is always top notch above expectations and definetly tries to find solutions More

by hoolani31
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 18, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I am glad to hear that your experiences with Max at Diamond Chevrolet of San Bernardino have been top-notch. Our team always strives to exceed expectations and find the best solutions for our customers. We appreciate your feedback and look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

July 16, 2025

This place was fantastic. Fantastic service all around. I would definitely recommend this place to others. More

by fernandez.anthony92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your awesome review! We truly appreciate your kind words and recommendation. At Diamond Chevrolet of San Bernardino, we strive to provide outstanding service, and we're glad to hear that we met your expectations. We look forward to welcoming you back next time! Best, Israel Mora (909) 883-8833

July 15, 2025

I called Service center could not reach or get a call back on truck times More

by cuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudiu Lincan. 4137
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Jul 16, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave a review. I understand your frustration regarding the difficulty in reaching our service center for information on your truck. Your feedback is valuable to us, and we are committed to improving our communication. Please feel free to contact me directly at Diamond Chevrolet of San Bernardino, and I’ll do my best to assist you with any inquiries you have. We appreciate your patience. Best, Israel Mora (909) 883-8833

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