Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
554 Reviews of Diamond Chevrolet of San Bernardino - Service Center
Sort by
July 05, 2025
Went to your location because I received an email about a oil change special so I called and made an appointment the guy that answered the phone took my name and had all my information about what kind of wha oil change special so I called and made an appointment the guy that answered the phone took my name and had all my information about what kind of what size the truck I had what year it was, and I was telling him about the special he told me to Let the service guy whoever comes and help me know about the sale . Iso when I got there, I told the guy I want a oil change in the tire rotation and a sale with whatever $59 he said that was for a smaller car so I told him I I would pay the difference in the oil, but he said it a different oil so I said why did they send me this coupon? If you already know what kind of truck do I have He didn’t answer anyway he to check out my truck in miles and said that I needed it a lot more things than I went there for I told all I wanted was the oil change and at that time I feel that he got a little upset And he told me the weight was gonna be 3 1/2 hours and I told him when I show up as without an appointment I usually wait like an 1 hour He said well within three hours 3 1/2 hours three hours, if he’ll give me a Uber Ride home so I took the ride home after four hours. I called down to Diamond Chevrolet the lady that answer the phone said she would find out if my truck was ready and call me then I receive a phone call saying it was ready. Went there to pick my truck . Got in my truck, and my front lug nut cover Fell off.on Highland st. I was kinda lucky that I seen it rolling to the side of me. I got off the truck you got it and put it on myself. Just snapped it back on, but I will never go back to that location anymore. More
by MLUJAN01
Verified CustomerEmployees Worked With
Claudiu Lincan
June 28, 2025
Had a long wait time, was 2 and a half hours long but good service. good service. More
by JOYSANDOVAL744
Employees Worked With
June 27, 2025
I have been waiting for Kyle in service to call me back for almost 3 weeks about a body control module to fix my headlight. I have called multiple time spoken with multiple people and get nowhere for almost 3 weeks about a body control module to fix my headlight. I have called multiple time spoken with multiple people and get nowhere More
by nick.west
Employees Worked With
Kyle
June 26, 2025
I was happy that I was able to get my vehicle into the service department the following day that I called. They were extremely quick in their service. The young man who assisted in making this appointment service department the following day that I called. They were extremely quick in their service. The young man who assisted in making this appointment was VERY friendly and helpful (something we see less of nowadays). More
by DELIPES
Employees Worked With
June 26, 2025
You guys are so nice. You treat me like Family. I really appreciate & the job was fast and well done so tks... You treat me like Family. I really appreciate & the job was fast and well done so tks... More
by David
June 23, 2025
They have been great , Max has been very helpful and getting me squared away! Great place to deal with! getting me squared away! Great place to deal with! More
by FRANKPURPRAJR2011
Employees Worked With
June 23, 2025
After taking our vehicle for repair We broke down @ 3am In Arizona Had to get towed We have been loyal GM customers for over 30 years After contacting GM with the issue they were no help eithe 3am In Arizona Had to get towed We have been loyal GM customers for over 30 years After contacting GM with the issue they were no help either Do not take your vehicle to Diamond Chevrolet for anything More
by Danny
Employees Worked With
June 22, 2025
Selena was very understanding I went in with zero hope and she made it possible for me to drive away with my dream truck it has always been a goal for me to drive away with something new and diamond Chevr and she made it possible for me to drive away with my dream truck it has always been a goal for me to drive away with something new and diamond Chevrolet Made it possible! If they helped me go see what they can do for you!!! Once again thank you SELENA! and DUKE! More
by michaelalmanza533
June 22, 2025
The staff at Diamond chevrolet is always friendly and professional including the ladies that work inside doing the billing professional including the ladies that work inside doing the billing More
by AANN4MO
