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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
954 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 954 reviews

May 06, 2025

Honest and efficient with telling customers options He was able to allow us to make choice that fit our family jerdd at the time while keeping our warranty valid More

by neicolew106
Recommend Dealer
Yes
Employees Worked With
Gotti schedule appt
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May 06, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I'm pleased to hear that you found our team at Diamond Chevrolet of San Bernardino honest and efficient in discussing your options. We strive to provide choices that meet the needs of our customers while maintaining important details like warranty validity. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Best, Israel Mora (909) 883-8833

May 05, 2025

Easy to work with and was very knowledgeable. Always got back to me when I had a question. Overall a very good experience. More

by frankmanzano2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick and finance was amazing easy to work was very knowledgeable great attitude.
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May 05, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. Our team strives to provide knowledgeable and responsive service, and it's wonderful to know that we met your expectations. We look forward to helping you again in the future! Best, Israel Mora (909) 883-8833

May 03, 2025

Horrible communication- broke the radiator on my truck and tried to charge me for it. Would never recommend More

by Donsdieselservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle in service
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May 06, 2025 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledged this review.

May 02, 2025

My car was there almost 2 weeks and they never fixed or started working on my car, they just kept saying that everything was fine, when they never do nothing to my car More

by Alberto
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
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May 06, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Alberto. I understand your frustration regarding the delay in servicing your vehicle at Diamond Chevrolet of San Bernardino. I appreciate your feedback, as it helps us improve our services. Please feel free to reach out to me directly so we can discuss this with you further. Best, Israel Mora (909) 883-8833

May 01, 2025

It took 3 days to just look at my car but other than that Claudiu kept me informed and did his best getting my car to me as soon as he could More

by LEEMARIE310
Recommend Dealer
Yes
Employees Worked With
Claudiu
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May 02, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! I appreciate your patience during the process and I'm glad to hear that Claudiu kept you informed while working on your car. At Diamond Chevrolet of San Bernardino, we strive to provide timely service and communication. If you need further assistance, please feel free to reach out. I look forward to seeing you again! Best, Israel Mora (909) 883-8833

May 01, 2025

Grossly overcharged for mounting and ballanceing of tires that were already over priced. Shop around More

by Apsweeping
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We understand your concerns regarding the pricing for mounting and balancing your tires at Diamond Chevrolet of San Bernardino. We appreciate your input and encourage you to reach out to us directly so we can discuss your experience further. Please feel free to contact us. Best, Israel Mora (909) 883-8833

April 30, 2025

1 He try to sell me thing I didn't want, and was not stoping at all when I asked him to stop, he continue to try to sell me thing. I feel intimidated and I wish to not feel that way again, if I decide t More

by BETTYLOMELI20
Recommend Dealer
No
Employees Worked With
Claudiu
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May 02, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Betty. I understand how uncomfortable it can be when someone is pushing for a sale, and I appreciate your feedback. At Diamond Chevrolet of San Bernardino, we strive to create a welcoming and respectful environment for our customers. I value your concerns and encourage you to reach out to me directly so we can discuss this matter further. Your comfort is important to me, and I hope to provide you with a better experience in the future. Best, Israel Mora (909) 883-8833

April 30, 2025

Part was delayed and a minor misunderstanding with the bill but sometimes these things happen. I plan on bringing my vehicles back for other services More

by HJRJR232
Recommend Dealer
Yes
Employees Worked With
Claudiu
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May 02, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us! I understand that delays and misunderstandings can occur, and I appreciate your patience in this matter. I'm glad to hear that you plan on bringing your vehicles back for future services. At Diamond Chevrolet of San Bernardino, we're committed to providing our customers with excellent service. If you have any further concerns or questions, please feel free to reach out. I look forward to seeing you again! Best, Israel Mora (909) 883-8833

April 30, 2025

Service is good however checking out takes too long, waited twenty minutes after the truck was brought up front for the paperwork to come to release it More

by Nancy1234smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Diamond Chevrolet of San Bernardino. I'm glad to hear that you found the service to be good, but I understand that the checkout process took longer than expected. We value your input and will work on improving this aspect to ensure a more efficient experience in the future. We hope to see you again soon! Best, Israel Mora (909) 883-8833

April 30, 2025

I made an appointment two days earlier to get my 12 volt battery replaced. Specifically asked to make sure that they had the battery inventory. I showed for my 9:00 am appointment and checked in. While wait More

by FRED.COPPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Fred. I understand your frustration, especially regarding the delay in battery availability and the difficulties you faced with our service writer. At Diamond Chevrolet of San Bernardino, we strive to provide excellent service, and we appreciate your feedback as it highlights areas where we can improve. Please feel free to reach out to me directly to discuss your experience further. Thank you again for your feedback, and we hope to have the chance to serve you better in the future. Best, Israel Mora (909) 883-8833

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