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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
729 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 729 reviews

October 28, 2024

Nathan Cook keeps my car running like new. I'm been going to Nathan for 10 years he has done me wrong. More

by MAJOR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
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Oct 30, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I truly appreciate your loyalty over the past 10 years at Diamond Chevrolet of San Bernardino. It's great to hear that you're satisfied with the service Nathan has provided to keep your car running like new. I look forward to continuing to assist you in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 27, 2024

The engine and tire lights were still on after servicing. Made two trips! Not good! More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. I understand how frustrating it can be to have the engine and tire lights still on after your service at Diamond Chevrolet of San Bernardino. I appreciate your feedback and would like to resolve this issue for you. Please feel free to contact me so I can assist you further. Your satisfaction is important to me, and I strive to meet our customers' expectations. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 26, 2024

Other than the long wait everything and everyone was great experience would do it again More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Juan, for sharing your experience with us. We're glad to hear that you found everything and everyone at Diamond Chevrolet of San Bernardino to be great. We understand that the long wait can be frustrating, and we appreciate your feedback. We hope to serve you better in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 26, 2024

Malisimo. .8 horas esperando para no tener una respuesta..cuando era de 1 hora decirme lo que tenia y no perder todo el dia...muy decepcionado More

by Alfonso232003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, Bobby Ward bward@daliaauto.com (909) 883-8833

October 25, 2024

The customer service is fine but your service department and your cashier are terrible I never going back there again More

by bonita_rosas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
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Oct 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration in regards to your experience at the service department. We appreciate your feedback and would like to address any concerns you have promptly. Please feel free to reach out to me directly so we can discuss your experience in more detail and work towards a positive resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

Good service on a couple of recall items. One recall corrected but the other was not in stock and needs to be ordered. More

by getjoelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
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Oct 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you received good service for your recall items at Diamond Chevrolet of San Bernardino. We look forward to addressing the second recall when the parts come in, If you have any questions or need further assistance, please feel free to reach out to us. We appreciate your understanding and look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

We chose Diamond because other dealers weren’t able to provide the service we needed in a timely (or even convenient) manner. Even with little warning, Diamond was able to complete two services, one of wh More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was Eddie Brady…
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Oct 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your service needs efficiently. It's great to know that we could provide the timely service you were looking for. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

Service went well, the advisor informed me that I had a recall on the stereo and was fixed along with the scheduled oil change. However, the tech. Did not look into my request of diagnosing a ticking/ta More

by estradaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you sharing your experience with us at Diamond Chevrolet of San Bernardino. I'm glad to hear the service went well and the recall was addressed, but I understand your concerns regarding the ticking noise you mentioned. We want to ensure that all your issues are resolved, and I would encourage you to reach out to us directly so we can find a solution that works for your schedule. Your satisfaction is important to us, and we appreciate your understanding. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 21, 2024

Nathan was great did all he could do together my truck done correct and on time More

by twodworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that Nathan provided exceptional service and got your truck done correctly and on time. At Diamond Chevrolet of San Bernardino, we pride ourselves on ensuring our customers have a positive experience. We look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 21, 2024

Hassle free on the purchase of my Chevy Silverado 1500. All employees were very helpful and knowledgeable. I would definitely recommend this dealership to anyone looking for a new vehicle. More

by a1firetoast
Recommend Dealer
Yes
Employees Worked With
Traveon Mannings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review! We're thrilled to hear that your purchase of the Chevy Silverado 1500 was hassle-free and that our team could assist you effectively. Your recommendation means a lot to us at Diamond Chevrolet of San Bernardino. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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