Diamond Chevrolet of San Bernardino

Terrible!!!my experience was awful ! I have excellent credit was going to co sign for my son who’s credit we are working on! They ran it thru more than 15 banks dinging my excellent credit hard. This is credit was going to co sign for my son who’s credit we are working on! They ran it thru more than 15 banks dinging my excellent credit hard. This is the second co-sign for my son the othe dealership didn’t do this!!!! Awful More

This dealership is horrible 😞 they gave me a salvage car with a lots of problems. Costumer service is a really bad experience. Do not buy a car at this place. with a lots of problems. Costumer service is a really bad experience. Do not buy a car at this place. More

Advertise a truck for a low price, when arrived, the price was higher due to some extras added( installed) and cannot be removed i said i dont need those things, a security system is one. So I make my o price was higher due to some extras added( installed) and cannot be removed i said i dont need those things, a security system is one. So I make my offer, more than advertised they accepted. After completion of the purchase, i asked Sam the assistant manager how it works, he and Jeff the salesman make me install the app, when i asked for the user name and password, Sam told me he needs to register the truck himself and he will do it at the end of the day. After waiting , calling and talking to almost everyone there, they told me that i didn't pay for the system, i told them there is no need to get involved in law suits, they said ill waste my time, they trying make me desist. This week i ll put an official complain. More

Service and Workmanship Had a recall for my AC condenser 2017 Suburban. Tech didn't connect the transmission line correct. Blew my transmission while on vacation on the 10fr Had a recall for my AC condenser 2017 Suburban. Tech didn't connect the transmission line correct. Blew my transmission while on vacation on the 10freeway. Thank god for La Quinta Chevrolet.... More

Best Chevy dealership in San Bernardino County. I leased my son's first 2016 Chevy Trax LS here and when the lease expired we came back and leased another 2020 Chevy Trax LT. No hassles. No sales pressure t my son's first 2016 Chevy Trax LS here and when the lease expired we came back and leased another 2020 Chevy Trax LT. No hassles. No sales pressure tactics. Jonathan was awesome and Vinnie was fantastic! We'll definitely be back later this year for our daughter. Thanks Diamond 💎! More

You're on your own...it would seem. They "won't touch it" I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer service in the valley, tells me "they won't touch" my tire installation. They don't have modern tire equipment to protect the "factory finish" on the wheels that come from their factory!? That's no customer service at all!! More

Never buy a car from here, go to carmax Horrible never buy a car from there, I learned my lesson the hard way and I bought a car from there a Buick Verano with a broken finder, once I notice Horrible never buy a car from there, I learned my lesson the hard way and I bought a car from there a Buick Verano with a broken finder, once I noticed the damage I ask to be compensated in some way but to no avail, the people were rude about it, also I was denied on a loan for a Chevy equinox and was instructed to bring it back, I was told to take it for weekend and bring it back once I returned I was told they approved me for a loan and went though with it without my permission. More

Watch your back The pressure is high when buying a vehicle, and Crest takes full advantage of their customers, and the situation. Be wary of Omar saying whatever it t The pressure is high when buying a vehicle, and Crest takes full advantage of their customers, and the situation. Be wary of Omar saying whatever it takes, drawing a whole bunch of scribbles and pictures and circles while planting the seed about 6 year financing, and getting you the "best deal he can," then walking out and returning with a deal for 7, rushing you into signatures and initials. He definitely knows how to run the scam, and Jaime, his manager is of no help either. Also, come in with a plan and your own financing. There are so many better financing options than the ones they stick you with. They give no details, they explain almost nothing. I've already refinanced after only 1month, and am going to save a ton of money. This was a lesson learned the hard way. Don't come to this place unprepared. More

Crest Doubles The MSRP with Interest Rate Needed a car. Didn't want to buy a foreign car, wanted to buy American car and boost our economy... Chose a Chevy. Didn't realize the car was actual Needed a car. Didn't want to buy a foreign car, wanted to buy American car and boost our economy... Chose a Chevy. Didn't realize the car was actually made by GM in Korea no doubt at the lowest cost possible. Did the paperwork at and bought the car at Crest Chevrolet. Crest called back to resign about a week later at a higher rate. Payments didn't change much and could still live with them, but didn't realize the term was also extended to from 60 to 84 months. Resigned the paperwork without paying close attention to the term. Including the thousand down payment the interest rate that this dealer set will ultimately cost $33,500 for a $14,000 car. Car has low miles, so checked the trade in and private party values, $8500 dealer trade in, $9500 private party. that means that this dealer charged me nearly 1 1/2 times the msrp for the car, in interest. They are the ones that set the interest rate and the banks allow them to tack on interest, and what they do is offer the interest rate the bank offers at first, and then call you back in to resign at a higher interest rate that they themselves jacked up because in this case they almost made more than the actual value and MSRP combined. if you want to put them on the hot seat, make them show you the offer that the bank came back with. I bet they won't.... cause they are lying and you probably got a better interest rate offered than what they are willing to offer you. It's your information and you have a right to know what interest rate the bank is offering other than a verbal explanation or printed form from them. that's how you get screwed here. I'm already screwed. don't become a victim yourself. I have to put $5000 down just to refinance this thing so stuck in the contract and term and they make it that way to make sure you can't get out of paying them a **** load of interest. will never buy from a Chevrolet dealer again. they are all complicit and actively screwing their customers and GM does nothing to monitor or police the activity. More

Hydroboost Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. Everyone I spoke with was rude and very short. I get it your busy but with out me and everyone else they won't have jobs. More