Diamond Chevrolet Buick GMC Cadillac

My name is Debbie Moss and I live in CT and was attending a wedding in Sturbride, MA on Friday May 6th. I was pulling into the venue and a car was coming out of the parking lot the wrong way. As I swerved to a wedding in Sturbride, MA on Friday May 6th. I was pulling into the venue and a car was coming out of the parking lot the wrong way. As I swerved to miss it I hit a stone curb and put a huge hole in my tire. My 2011 CTS Coupe does not have a spare so I called Cadillac Roadside Assistance and they sent a tow truck to get the car and bring it to Diamond Cadillac in Auburn, MA. I was quite upset and I called Diamond and spoke with Joel Roy the Service Advisor. He immediately assured me that the service department was open on Saturday until 3:00 pm and he would do everything possible to get me a new tire and get me on way as soon as possible. I called Joel on Saturday morning and he had ordered the new tire for me and told me he would let me know as soon as it arrived. A few hours later he called me again and said the car was all ready to go. I called the local taxi service in Sturbridge but they never answered the phone. I called Joel again and he suggested I call the taxi service in Wocester, Ma. I just want to say that Joel's understanding and kindness made a very stressful situation so much better. I probably won't have an occasion to vist Diamond Cadillac again as I live in Ct. but I just wanted to let everyone know what a wonderful experience I had due to Joel Roy. Thank you Debbie Moss More

Leasing a car from Jay Henry was the best! He located exactly what we were looking for, gave us all the options for lease/purchase and all the information we needed, and made the entire experience incred exactly what we were looking for, gave us all the options for lease/purchase and all the information we needed, and made the entire experience incredible easy. Even delivered the car to us . . . 130 miles away! You couldn't ask for a better experience. We'll be back to him (and Diamond) again and again, I'm sure. More

Everyone in the dealership was extremely helpful with every possibly need that I had. Ken Benoit and the entire sales staff helped to put me into the car that I wanted. Ken was on the phone non-stop tr every possibly need that I had. Ken Benoit and the entire sales staff helped to put me into the car that I wanted. Ken was on the phone non-stop trying to help me get the best deal possible, which he ended up doing. The 2011 Chevy Cruze that I purchased is by far the nicest, quietest and economic ride that I have had in my entire life. I will be going back to Diamond Chevrolet whenever I need to purchase my next vehicle and will absolutely be sending all of my family and friends there whenever they feel that they need to purchase another vehicle. More

This was my most enjoyable purchase of a fantastic new Cadillac. The staff at Diamond were sincerely friendly and professional. The whole experience was a pleasure and they all could not be more helpful. Cadillac. The staff at Diamond were sincerely friendly and professional. The whole experience was a pleasure and they all could not be more helpful. The purchase itself took little time, with straight forward presentation of pricing with discounting and incentives from Cadillac. The trade in was also simple and fair based upon the Kelly blue book. I rate this entire experience with Diamond Cadillac as five star, 100% excellent and would recommend them to anyone. Thanks again to Justin, Dana and Derek for excellent work. More

I purchased a lease on a 2011 Cadillac CTS and I had an existing lease on a 2007 Chrysler 300 which had 40,000 miles over my leased commitment which I had to turn over into my new purchase. Diamond gave me existing lease on a 2007 Chrysler 300 which had 40,000 miles over my leased commitment which I had to turn over into my new purchase. Diamond gave me the best deal out of 8 other dealerships I had previously visited to try and purchase a new vehicle. Even when I went back to Lawless in Woburn where I originally got the 2007 Chrysler 300 from. They weren't even close to giving the same kind of deal that Diamond gave me. I am very happy with the price and service I received from Diamond but I am most happy with the vehicle I bought and I would strongly recommend the Cadillac CTS top anyone. More

When I decided to purchase a new truck, I looked at many different makes and models. I went to Diamond and found a truck I liked. Joe Donovan came out to assist me. He got the keys and we looked over the different makes and models. I went to Diamond and found a truck I liked. Joe Donovan came out to assist me. He got the keys and we looked over the vehicle. It turned out to not be the package I was looking for, but it was the color red I wanted. Joe showed me some other new trucks to get a better idea of what I was looking for. He informed me that if they didn't have what I wanted, he would be able to find one on the internet for me. He suggested I take a Silverado for a test drive. I did and it did not give me the ride I wanted. Joe then showed me a red 2010 Sierra. I test drove it and liked everything about the truck. We did some paperwork and came up with some numbers I could work with and made the deal happen. The salesmanager and finance manager where also pleasant and very helpful to work with. I would definitely recomend Diamond GMC of Auburn to anyone looking for a new vehicle. The staff there is very friendly, helpful and curteous. I would like to thank them for a very pleasant buying experience. Sincerely, David F Alexander More

First, I would strongly recommend the staff at the GMC dealership to anyone. They were professional and very helpful in accommodating and offering me suggestions that met my needs. They did not pressure dealership to anyone. They were professional and very helpful in accommodating and offering me suggestions that met my needs. They did not pressure me and allowed me to analyze each potential offering. They total time to complete this deal spanned 4 days and they were available to answer any followup questions and concerns. Unlike their Chevrolet counterpart Sales team, I would rate them very high in overall empathy to my needs. More

Lou did a great job! He SOLD me an aveo. when I came to buy a cobalt. I almost conviced myself to buy a 5 speed no air conditioning. .Until Louis sold me the room and automatic transmision, and air that t buy a cobalt. I almost conviced myself to buy a 5 speed no air conditioning. .Until Louis sold me the room and automatic transmision, and air that the 2010 Chevrolet Aveo had to offer Winning! More

Diamond Chevrolet had been servicing my 2006 Suburbam for the past 4 years. It was time for a new vehicle, and I purchased a 2011 Traverse. Lou Poirier did a great job locating and delivering the exact car t the past 4 years. It was time for a new vehicle, and I purchased a 2011 Traverse. Lou Poirier did a great job locating and delivering the exact car that I wanted. He explained the incentives and the sell was really easy. I've been driving Chevy vehicles for over 25 years - no one can sell me on Chevy - Im a Chevy guy, period. So getting me the style, color and add-ons is all I need. Lou chased down the vehicle and I drove it off the lot yesterday.Diamond did a great job from start to finish. The other salesmen and mgt. were all friendly and helpful. No hard sell. Great experience More