Diamond Chevrolet Buick GMC Cadillac

Truck had a rusted bumper that has been a problem with several of this model truck ( only 3 years old ). The dealer could have been stubborn and not agreed to fix it because I was 315 miles over warrant several of this model truck ( only 3 years old ). The dealer could have been stubborn and not agreed to fix it because I was 315 miles over warranty. He instead did the honorable thing and replaced the bumper under warranty. More

My car recently broke down and I had to have it towed in to Diamond Chevrolet. When I arrived Adam the service advisor helped me out. He was very polite and understanding of my situation. He told me that th to Diamond Chevrolet. When I arrived Adam the service advisor helped me out. He was very polite and understanding of my situation. He told me that they were very busy but would do his best to get me in right away. He offered to have their driver give me a ride to anywhere locally that I wanted to go but I decided to wait in the waiting room. With in 1 hour he not only had my car in the shop but came up to me with a diagnosis from the mechanic. They were able to fix my car while I waited and also performed a courtesy inspection of all of the safety items on my vehicle. I am so pleased with the service I received from Adam and the dealership that I will be going back for all of my service needs More

Dominic Pingitore goes out of his way to provide excellent customer service to me on a variety of issus I may be having with my vehicles and takes the time to explain everthing to me in laymen terms excellent customer service to me on a variety of issus I may be having with my vehicles and takes the time to explain everthing to me in laymen terms. The quality of work done at this facility is excellent and the price beats local repair shops and I am getting GM products. Other staff working at this location are friendly from the person answering the phone, taking my payment to the shuttle driver dropping me off. With these excellent qualities I am very comfortable sending my family, friends and colleagues to Dom, Brian, Chris and the other staff working there and know they will be treated with kindness and get quality work done for a fair price. More

Just wanted to say what a wonderful experience I had, everything was done in a timely manner and with a smile. Keep up the good work! :) everything was done in a timely manner and with a smile. Keep up the good work! :) More

I got a call from Darrin telling me that there was a great car that would be perfect for my list of requirements. I made an appt to go down and take a look at it. I secretly fell in love with it the s great car that would be perfect for my list of requirements. I made an appt to go down and take a look at it. I secretly fell in love with it the second I saw it but I wasn't going to let Darrin know it was already mine. It was perfect for us. Test drove it and then the buying dance began. I wanted a monthly payment smaller than what I got but I was willing to accept the price since it wasn't a huge amount higher. Darrin was great to deal with and would love to deal with him each time I bought a car. I'm hoping he has a long term relationship with Diamond! Thanks Darrin!! More

our expierence was very enjoyable. No high sales or pressure from our salesperson Darren Chamberlin. He gave us a great deal and couldn't do enough to make us comfortable. I would definetly recommend h pressure from our salesperson Darren Chamberlin. He gave us a great deal and couldn't do enough to make us comfortable. I would definetly recommend him to friends & family. More

I went into the dealership because my normal mechanic could not fix my car. I did not have an appointment and Chris was very helpful! He got my truck in right away and within one hour I was done! I w could not fix my car. I did not have an appointment and Chris was very helpful! He got my truck in right away and within one hour I was done! I will go back and see Chris in Worcester now on for all my needs! I suggest you do the same! More

I was having a recurring problem with my Silverado that my local neighborhood mechanic could not fix despite several visits so I called Steve the Service Manager at Diamond and he told me to bring it in. my local neighborhood mechanic could not fix despite several visits so I called Steve the Service Manager at Diamond and he told me to bring it in. I was greeted by a very friendly staff, offered a coffee and the advisor explained to me what they were going to do to try to find the problem. After waiting about 30 minutes, I was told that they had found the problem and was told exactly how much it would be to repair (which was actually less than I had already paid the other mechanic in town). It took about another hour which was fine, I waited in their waiting area where they have TV's and read a book. The car was brought back to me and had been repaired and the advisor took time to explain the problem to me and what had been done on the car. I was reluctant to go to a dealer but found this to be a refreshing experience and I am very comfortable recommending this dealership for service, they were beyond accommodating, honest and explained everything they had done. The advisor explained there were some other things that may need to be fixed down the road but said it was not anything that needed to be done right away. Most dealers try to suck you in and sell you all kinds of stuff you done need but that was not the case with Diamond. Give them a shot, I am sure you will be pleasantly surprised by the level of professionalism and the hgih degree of ethics they work within. More

I recently brought my vehicle to the service department in Auburn for the first time. I have been to many other dealers in the area and always felt service was sub-standard. It was a pleasant surprise wh in Auburn for the first time. I have been to many other dealers in the area and always felt service was sub-standard. It was a pleasant surprise when I walked into Diamonds Service department and was greeted politely and served quickly. Although I only went for an oil change I can assure you I will be back for all my service needs from here on. I just want to commend you on having such a courteous and helpful staff!! -Scott K. More

Burt was more than helpful with questions I had---very friendly-explained everything to me in great detail-would recommend him to my family and friends-----Ken explained everything about financing so I kn friendly-explained everything to me in great detail-would recommend him to my family and friends-----Ken explained everything about financing so I knew what every charge was for-very friendly-both made me feel welcomed More