
Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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261 Reviews of Diamond Chevrolet Buick GMC Cadillac
Just had the most amazing car buying experience at Diamond Chevrolet GMC Range Rover in Auburn, Mass! The staff was incredibly professional and knowledgeable. Shoutout to Johnny Selen , Kevin Scott, Diamond Chevrolet GMC Range Rover in Auburn, Mass! The staff was incredibly professional and knowledgeable. Shoutout to Johnny Selen , Kevin Scott, Dominic Cruz and Jason Tosa for working with me and making the process stress-free with their no-pressure approach. I couldn't be happier with my experience and I would gladly refer my family and friends to this dealership. They also had great incentives and dealer offers that sweetened my options. Although I did not buy during my visit I will be sure to visit them again in the future. #DiamondChevyHighly recommend! #DiamondChevyGMC #HappyCustomer #CarBuyingExperience More
Have bought all my trucks from them for last 20 years, really hate to do this, but there service department is horrible. The last 2 times I had service there. They really screwed up the work. To the point really hate to do this, but there service department is horrible. The last 2 times I had service there. They really screwed up the work. To the point that after I had my ball joints changed I found my front sway bar just hanging under my truck. They never re connected them. Please tell me how do you miss that! Very sad and time to move on More
I worked with Aimee Barnes in service she was amazing and made my visit so easy and stress free she definitely knows what’s she’s doing. Will come back for service again made my visit so easy and stress free she definitely knows what’s she’s doing. Will come back for service again More
Terrible dealership, a lot of hidden fees. They’ll lie about the interest rates. They’ll try to get you to sign something called first pencil. That way you can’t negotiate the price after. The They’ll lie about the interest rates. They’ll try to get you to sign something called first pencil. That way you can’t negotiate the price after. Their sales rep. Kevin is rude and condescending and says that he’s not a charity and you should feel privileged to buy a car from him. That’s a quote directly from him. Their service department is terrible and I swear at you they overcharge you on parts if the bank gives you 6% interest rate they’ll give you a 9% just because they make $1000 in their pocket for every point they go over the bank. Overall terrible dealership wouldn’t send my enemy there. . More
Great place ! Taylor Kieler is very kind and knowledgeable . He knows everything there is to know about vehicles. Thanks again Taylor for all your help ! Taylor Kieler is very kind and knowledgeable . He knows everything there is to know about vehicles. Thanks again Taylor for all your help ! More
Taylor is a fantastic salesman. He answered all of my questions and was extremely knowledgeable. I couldn't be happier with the purchase of my new 2023 Chevrolet Traverse. I would r He answered all of my questions and was extremely knowledgeable. I couldn't be happier with the purchase of my new 2023 Chevrolet Traverse. I would recommend Taylor to anyone looking for a new or pre owned vehicle. More
Had the same experience as a previous review. Purchase paperwork was not what was agreed upon. Brought it to their attention and was told we would be refunded the amount owed. We have a written I Purchase paperwork was not what was agreed upon. Brought it to their attention and was told we would be refunded the amount owed. We have a written IOU and text messages from the Director of Financial Operations, Mike Monfreda, but never received the refund. Took it up with Jonathan Massad in management and was fluffed off. Now have to take them to Small Claims Court to recoup the $1K plus owed. Avoid this dealership! Sneaky tactics seems to be a pattern. More