Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
Filter Reviews by Keyword
By Type
257 Reviews of Diamond Chevrolet Buick GMC Cadillac
Purchasing my new vehicle was a positive experience. Mike Fortier, the salesman, and his colleagues all acted in a professional manner to assure a stress free and professional manner. Mike Fortier, the salesman, and his colleagues all acted in a professional manner to assure a stress free and professional manner. More
Agreed to a price over the phone and by the time a drove over an hour to the dealer the price had changed there mind. Also tried to sell me a cheaper truck without a sunroof with also 500 miles on it witho over an hour to the dealer the price had changed there mind. Also tried to sell me a cheaper truck without a sunroof with also 500 miles on it without me knowing With them trying to sell me the wrong truck the right one was not cleaned or prepped for delivery. Had to take the truck because it was late at night and not wanting to make another 2 plus hour round trip to find a decent size paint chip on the door. Had to spend $1000 at another shop to get it fixed. Terrible experience here will not be buying another truck from them. Very inexperienced sales man. Do not recommend coming here More
After driving by my local Westborough MA, GMC dealership several times I decided to inquire about the new GMC Hummer 3X SUV parked out front. I tried to call the dealership as I was on my way to Boston seve several times I decided to inquire about the new GMC Hummer 3X SUV parked out front. I tried to call the dealership as I was on my way to Boston several times with no return call. Finally, I sent an e-mail through their website again with no return call or e-mail. Finally, I spoke to a person and inquired about test driving this vehicle. This particular woman advised me that I had to qualify to purchase, before they would allow me to test drive the vehicle. After a few minutes on the phone, I felt this person to be……. well, let’s just leave it at, unprofessional…. I decided to contact Diamond in Auburn MA as I have had experience with them in the past. I spoke to Mike Monfreda who said that he had the exact vehicle I was looking for…. to come anytime to take a test drive. When I arrived at the dealership the brand new 2024 Hummer was out front with the air conditioning on. Sales Rep Hector Villar accompanied me on the ride and within one hour I decided to purchase the vehicle. Mr. Monfreda helped me transfer my insurance and license plates I was on my way that afternoon. However, not before Hector spent approximately 1 hour with me showing me all how to operate the vehicles extensive operating system. Prior to leaving the dealership Jon Massad came down shook my hand and thanked me for utilizing their dealership for the purchase of this vehicle. I can't say enough about the stellar treatment from these three gentlemen I received. By the way they also gave me a great deal on my trade-in… Paul M Westborough MA More
Our Salesman (Jonny) was professional and knowledgeable. He made this a great buying experience. In the last two years, we’ve purchase two new cars from Diamond: a GMC Acadia and a Chevy Tahoe Z71. We are He made this a great buying experience. In the last two years, we’ve purchase two new cars from Diamond: a GMC Acadia and a Chevy Tahoe Z71. We are thrilled! More
Just had the most amazing car buying experience at Diamond Chevrolet GMC Range Rover in Auburn, Mass! The staff was incredibly professional and knowledgeable. Shoutout to Johnny Selen , Kevin Scott, Diamond Chevrolet GMC Range Rover in Auburn, Mass! The staff was incredibly professional and knowledgeable. Shoutout to Johnny Selen , Kevin Scott, Dominic Cruz and Jason Tosa for working with me and making the process stress-free with their no-pressure approach. I couldn't be happier with my experience and I would gladly refer my family and friends to this dealership. They also had great incentives and dealer offers that sweetened my options. Although I did not buy during my visit I will be sure to visit them again in the future. #DiamondChevyHighly recommend! #DiamondChevyGMC #HappyCustomer #CarBuyingExperience More