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Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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David was not pushy, I didn't feel like I had to purchase the car if I didn't want to. He got me all the discounts available and was able to get me to the price I wanted. Very thorough in explaining things the car if I didn't want to. He got me all the discounts available and was able to get me to the price I wanted. Very thorough in explaining things about the paper work and the car. More
As cliche as it may sound I walked into Advantage anticipating the same resistance, hesitance and pure rudeness that I had experienced at other local dealers because of the credit issues leftover fro anticipating the same resistance, hesitance and pure rudeness that I had experienced at other local dealers because of the credit issues leftover from a divorce. I work two jobs, have two kids and go to school and desperately needed a good car. Because of the credit issues I was left with other dealers made me feel like I had no options and that the wreck they tried to sell me at Mercedes cost was a favor. I was not treated faily at other dealers and rarely with friendly service. I decided to try one more time and walked into Advantage where I was greeted immediately by Vincent. He was very attentive and I told him up front about what I was facing and what I brought to the table. Without skipping a beat he smiled and said he would do all he could to help me. He asked what vehicle I was looking for and after analyzing my situation actually recommended a vehicle that was even newer than what I thought I was going to get! He levelled with me, empathized and was realistic about possibilities. He was truthful and frank about everything but I actually felt like a valued customer and not the waste of time that other dealers made me feel like. He never told me what he could't do only what he could do. I had never heard a dealer say "what I can do is"...it was always, "I don't think we can..." He was very informative, got me certain answers to any questions I had, shared his own experiences and worked fast! I walked in on a Thursday and left on Friday afternoon with my 2008 Hyundai Elantra. I almost cried when he gave me the keys. He got me in a contract for exactly the payment I wanted, less down payment than I ever thought I would need and with a 3 year BUMPER TO BUMPER warranty when I thought I was only leaving with a powertrain. As small as it may sound, this transaction has actually made me feel like a second chance in life and a great way to start a new year and a new life. I don't think I will EVER buy a car from anyone else and hope that Vincent is still selling cars when I pay this one off and am ready to trade in. I would send ANYONE I know to him and have NO COMPLAINTS! More
Stephen went above and beyond, put on my new wiper blade and new carpet clip. Service dept was a great guy as well, found just what I needed really quickly. My family has purchased 4 cars here, 2 new, 2 use and new carpet clip. Service dept was a great guy as well, found just what I needed really quickly. My family has purchased 4 cars here, 2 new, 2 used, and we will be back when it's time to upgrade. More
This is my second purchase from this dealership. First thing is my sales rep, Alfie, was fantastic on both occasions my family has now purchased 3 vehicles, 2 from me and one from my father, from them wor thing is my sales rep, Alfie, was fantastic on both occasions my family has now purchased 3 vehicles, 2 from me and one from my father, from them working with Alfie. If he left I would follow him. So I would first recommend him. Secondly the dealership had worked with me in financing and got me terms that I could work with as well as foud other incentives such as extra slur for my trade, even though it had body damage. They also treated me with utmost respect which is a rarity considering I am 21, most dealerships dismiss me as a child instead of a serious buyer. I brought my girlfriend last time with me and while I was the ont decision maker they treated her as if she was part of the process, that is to say none of the typical sexism we have come to expect from past interactions with dealerships. Over all amazing and like I said most was because of Alfie, next time I'm in the market I know where my only stop will be. Also, on a side note, print out this page and show it to Alfie and I'm sure he might be able to knock off another few hundred of the price f the car with the referral program they have. More
The overall work that I had done appears to be fine. The only issue I have is that they did not wash my car after the work was done. Every other dealership I have had work done they have washed my car. I f only issue I have is that they did not wash my car after the work was done. Every other dealership I have had work done they have washed my car. I figured after spending over $500 on repairs that was the least they could do. More
I was impressed overall with the latest service I had. The service department saved me money by contacting myself on unrelated issues for the vehicle and Kala also provided me with additional savings on t The service department saved me money by contacting myself on unrelated issues for the vehicle and Kala also provided me with additional savings on the service. I have never had this type of service with other dealerships. The little things always count. Thankyou!! Maybe in the future, I may purchase another suzuki. More
I have been to alot of dealers in the past few months looking for a car and had very bad exeriances at them all. NO one was willing to help or work with me. I came to Advantage Suzuki thinking here we looking for a car and had very bad exeriances at them all. NO one was willing to help or work with me. I came to Advantage Suzuki thinking here we go again. I can tell you they were WONDERFUL. The worked with me and got me into the car i was looking at and within my budget, not easy with my credit. I will tell everyone I know what a great place this is. More
Went in for service on my 2010 Equator. Both issues I had were fixed while I waited in the showroom. They offer free internet which allowed me to continue to conduct business communications while I waited. T were fixed while I waited in the showroom. They offer free internet which allowed me to continue to conduct business communications while I waited. This is a very important feature today for businesses to provide for their customers!!! Kudos......... More
Everyone was very helpful and friendly. I got the financing I needed at the monthly price I wanted which was super cool. The total price I financed ended up being more than the original price of the financing I needed at the monthly price I wanted which was super cool. The total price I financed ended up being more than the original price of the car, which was quite sneaky given they supposedly gave me 1275 for my trade, I think they just rolled over my previous auto loan into the price of the car, I'm a little upset at the underhandedness but I got great car at a still decent price so whatever. More