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Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,953 reviews
First time Kia buyers and our experience at destination was great. All staff members were very nice was great. All staff members were very nice More
Everything was very smooth. Juan & Jose made everything easy and got me in and out. Juan & Jose made everything easy and got me in and out. More
Marshall provide me with great services and get my car finish on time. I recommend you to go Marshall for any services you need provided for your vehicle. finish on time. I recommend you to go Marshall for any services you need provided for your vehicle. More
The customer service at Destination is always excellent. Working with Jake was no different. He was friendly, knowledgeable and made the entire process go smoothly. Working with Jake was no different. He was friendly, knowledgeable and made the entire process go smoothly. More
Jake was excellent to work with and made the entire process of purchasing another car go quickly and smoothly. process of purchasing another car go quickly and smoothly. More
Everyone was very pleasant and helpful. Answered all questions that I had. They dealership was clean and pleasant while waiting. Answered all questions that I had. They dealership was clean and pleasant while waiting. More
The service department is the worst I have ever dealt with. The following occurred over the recent 2 weeks they had our car for warranty related service: 1. Didn't return calls for 2 weeks 2. When I wa with. The following occurred over the recent 2 weeks they had our car for warranty related service: 1. Didn't return calls for 2 weeks 2. When I was finally called, I was asked about When the car can be dropped off for service. The car had been there for 2 weeks already. 3. Was not told when bringing the car in for servicing that I would have to leave it there instead of being able to wait. 4. Was not offered a rental vehicle while the car was being serviced under warranty until I asked. Waited 3 business days for a call back to finally request a rental vehicle. 5. Returned the vehicle on 9/27. Still have not received the email receipt or the deposit back from the rental. 6. When I advised the manager of the department of the lack of communication, I was dismissed, being told they have a lot of customers. 7. After picking up and driving the car for 3 days, the vehicle still has the same issue that it had been brought in for. It appears that no repairs were done. 8. Corporate Kia emailed me stating the part was ordered but hasn't been shipped to the dealership yet. Dealership said they received and installed the part. Kia corporate still states they have not even shipped the part. 9. When speaking to employees, none seem to have the same information as the other. Complete breakdown of communication between departments. More
My salesperson, Amy was courteous, knowledgeable, personable and professional. It was a pleasure to have her working on my new lease. Picking up our new vehicle was so easy. I would highly recomm personable and professional. It was a pleasure to have her working on my new lease. Picking up our new vehicle was so easy. I would highly recommend Amy and the dealership. More
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Great low pressure sales environment. Had good information about multiple vehicles. Really appreciated Juan for his work here with us. Had good information about multiple vehicles. Really appreciated Juan for his work here with us. More
High recommend Joe as a salesperson. Was very helpful and I got the car I wanted. Was very helpful and I got the car I wanted. More