Denton Mazda - Service Center

The staff is friendly and knowledgeable. I drive from a different county just to work with these guys. I’ve never felt like just a number. I drive from a different county just to work with these guys. I’ve never felt like just a number. More

Denton Mazda provided fantastic service, and my service technician graciously accommodated my schedule so I could be on time for a funeral. technician graciously accommodated my schedule so I could be on time for a funeral. More

Excellent Service Department! ! Exceeded expectations! Entire team was friendly and helpful. I received a video and explanation of work done. It was worth the long drive from Oklah ! Exceeded expectations! Entire team was friendly and helpful. I received a video and explanation of work done. It was worth the long drive from Oklahoma when the customer service matches that of a Lexus dealership! More

Not impressed with my most recent visit. The customer service was pretty abysmal. Dropped off my car (only car I have) for an oil change and to read a check engine code. Was told 2 hours and The customer service was pretty abysmal. Dropped off my car (only car I have) for an oil change and to read a check engine code. Was told 2 hours and it’ll be finished, cool, that’s fine with me! 24 hours later and no word about the status of my car. Tried calling numerous times only to be told it was finished yet, no details, just very generic. My friend drove me to the dealership this morning so I could just get my vehicle back. If you need to keep the car longer than initially communicated, TELL THE CUSTOMER THAT. No communication for 24 hours is absolutely ridiculous, I don’t care how busy you get, figure out a way to communicate. I need my car for work, so either get me a loaner for the day or whatever it takes to get my car finished. More

Always friendly, courteous service from the moment you pull into the service lane until they accompany you to the door. I always feel that I'm not getting ripped off, especially now that they show you a v pull into the service lane until they accompany you to the door. I always feel that I'm not getting ripped off, especially now that they show you a video of your proposed repair work. Keep up the good work. More

Junior was amazing and very helpful. Despite the kind of day I was having he was kind and willing to understand my situation. He saw how much of a struggle I was having and was very apol Despite the kind of day I was having he was kind and willing to understand my situation. He saw how much of a struggle I was having and was very apologetic for no reasons if his doing. Definitely respect him and his heart for customer service. More

Mike was great and they worked quickly to diagnose and repair. Thank you also for the loaner! repair. Thank you also for the loaner! More

Courteous, quick, complete, and efficient. , Actually took less time then writing 15 words. JACK YINGER , Actually took less time then writing 15 words. JACK YINGER More

Junior was my technician. He kept me informed of my service and provided updates and recommendations. The waiting area was full but there were adequate seats and refreshments He kept me informed of my service and provided updates and recommendations. The waiting area was full but there were adequate seats and refreshments for all. More

Very helpful explaining each issue car and helping decide priorities for repair. Mike was great priorities for repair. Mike was great More