458 Reviews of Denton Mazda - Service Center
Staff is great — so friendly and helpful. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place. More
Just moved to Denton area and my 2022 CX5 needed its next service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the ser service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the service tech I will be definitely be using for future service while in Texas Thank you More
Not a great service, I have told some issues about getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go bac getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go back and check back again ! More
Always professional, courteous, and knowledgeable. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. More
Service is consistently spotty at best. Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that my back hatch (cx5) won’t open. The agent says that’s typically the car battery. Which reminds me that I am having battery issues (ignition is consistently sluggish on starts) so I have them add that to the list. I get to my appointment and give the service dude my keys. He thinks I need a battery in my key fob. I go to check out after 75 minutes and the bill is only $83. Too low. I ask and he realizes that I needed a CAR battery. I ask whether checking the battery is in their 15 point inspection. It’s not. i wait another 45 minutes to get the new battery installed. I think that 3 of my last 4 servicings at this dealer have been flubbed up. I DO NOT RECOMMEND THIS DEALERSHIP FOR SERVICE OR REPAIRS More
My engine was damaged after driving 280 miles following an oil change at this shop because the oil filter fell off. Denton Mazda is willing to pay only half of the engine replacement cost. I'm now prepa an oil change at this shop because the oil filter fell off. Denton Mazda is willing to pay only half of the engine replacement cost. I'm now preparing to take legal action against the company. I've also noticed that Denton Mazda has recently been getting poor review for their oil change service on Google. Check the photos. the oil filter is missing, and a large amount of oil coating underside of the vehicle More