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467 Reviews of Denton Mazda - Service Center
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August 06, 2015
Excellent service . Kept me informed of progress during visit. Honored coupons mailed to me. Will return for service as I have for the past 8 years I have owned this ca . Kept me informed of progress during visit. Honored coupons mailed to me. Will return for service as I have for the past 8 years I have owned this car. More
by Happy customer
Employees Worked With
Ms. Pillow
August 06, 2015
30,000 service check-up, etc. done I arrived early and waited until someone was ready to assist me. A woman in service located my information and told me that I will be helped as soon I arrived early and waited until someone was ready to assist me. A woman in service located my information and told me that I will be helped as soon as the person who was assigned to me came in. Chris was the service person who assisted me and was patient, polite, very informative when I had questions about our air conditioner system, and kept me up to date when necessary. Would recommend Chris without hesitation since I waited till my service was completed. My service took 4 very pleasant hours of waiting since I had brought a book with me to read and the time went very quickly. Chris did not like the sound that the Mazda 5 made when he started the engine and informed me that there was probably something wrong with our battery and he was correct. Of course I took his advice and said yes to replacing this battery. I am very grateful for this since our grandson will be riding in this vehicle besides my husband and myself. That you for your A++++++ service. More
by wendy
Employees Worked With
Chris (in service - sorry I cannot remember his last name).
August 05, 2015
Excellent Service Department Had headlights and wiper blades replaced on my 2012. Service and inspection was quickly done at a very reasonable price. Stacy kept me updated on th Had headlights and wiper blades replaced on my 2012. Service and inspection was quickly done at a very reasonable price. Stacy kept me updated on the progress of my car while it was being serviced. More
by Tim
Employees Worked With
Stacy Pillow
May 05, 2015
First Class Treatment Once again Back for a state inspection of my Mazda3. As usual, Chris was polite, personable, and punctual. The work was completed in a very reasonable time, I wa Back for a state inspection of my Mazda3. As usual, Chris was polite, personable, and punctual. The work was completed in a very reasonable time, I was given all the proper paper work, and nobody made me feel that it was anything other than a pleasure to work on our car. 5 STARS!! More
by BethandDave
Employees Worked With
Chris in service
May 04, 2015
A Quick Reaction We have been using this dealership for both our Mazdas. Here's another reason why we value this service center. After dropping my car off for servic We have been using this dealership for both our Mazdas. Here's another reason why we value this service center. After dropping my car off for service I had a sudden allergic reaction. The courtesy car was not available and my service advisor, Chris Stolp, took quick action after seeing my distress. He ran to get his personal vehicle and drove me home that morning. I got to my medication in time. Thank you for your quick reaction Chris! More
by theresak.
Employees Worked With
Chris Stolp-service advisor
May 03, 2015
Outstanding Customer Service Took my 2015 Mazda 3i sport in for first oil change on May2nd. Bernardo assisted me in a prompt and very professional manner. Thank you! Took my 2015 Mazda 3i sport in for first oil change on May2nd. Bernardo assisted me in a prompt and very professional manner. Thank you! More
by Mzd3iSport
Employees Worked With
Bernardo Rodriguez
April 30, 2015
Dealership Stepped-Up Big and Made me a Customer for Life! Last year on a vacation in the Rockies my Family of Six in our awesome CX-9 was hit by a flying semi tire that had just flown off the Truck on I-70 we Last year on a vacation in the Rockies my Family of Six in our awesome CX-9 was hit by a flying semi tire that had just flown off the Truck on I-70 west of Vail CO. The front Fender Panel was badly damaged and Popped loose. But more importantly afterwards my brakes were very squishy and turned out my Master cylinder had failed. Once we returned home from vacation I we were 600 miles out of warranty. After several disappointing discussions with my insurance company and Mazda USA. Classic Mazda of Denton Stepped up and cut me a refund check for the full price of the master Cylinder repair. Just 3 months later Mazda USA issued a lifetime warranty on the part. The actions by the service and the Dealership owners to do the right thing have earned my loyalty and appreciation. a few months late I bought a brand new Mazda 3....love it love it love it! More
by Rudy 21
Employees Worked With
Entire Service Department and Ownership
April 23, 2015
Great service! Service was quick and easy and I was back on the road in no time. Will be going back for all service needs. Everyone was friendly. Service was quick and easy and I was back on the road in no time. Will be going back for all service needs. Everyone was friendly. More
by Jen
Employees Worked With
Lu Allen
April 21, 2015
Worth The Drive I first took my used 2008 Tribute to Classic Mazda Denton after purchasing it in 2010. Since then, my car and I have been to New Jersey and back and h I first took my used 2008 Tribute to Classic Mazda Denton after purchasing it in 2010. Since then, my car and I have been to New Jersey and back and have moved twice within the metroplex. I currently live in Roanoke and will continue to go out of my way to bring my car up to Denton because over the years the staff at that location have consistently been friendly, honest, and just great easygoing people who also happen to take great care of my car. Jim Field, the Service Manager, and Chris S., the Service Specialist, were outstanding on my most recent visit. Both were very approachable and were very clear about what was going on with my car and their recommendations. I have never, ever gotten the sense that I'm being talked down to as a woman and I have never been pressured to consent to unnecessary services, which has been my experience with previous vehicles at other dealerships. Plus they have maintained my car beautifully. I haven't had to do anything to it over the course of my ownership except replace the tires and battery. For those reasons I will be driving my Tribute until the wheels fall off, and when they do, I'm taking it to Classic Mazda Denton to get it fixed. More
by azureskies
Employees Worked With
Jim Field, Chris S.
April 18, 2015
Oil change and tire rotation The service department was very pleasant to work with. They were efficient, friendly, and overall had a good experience with them. I will continue t The service department was very pleasant to work with. They were efficient, friendly, and overall had a good experience with them. I will continue to take my CX5 here for service in the future. More
by Shmoo
Employees Worked With
David
