Denton Mazda - Service Center

Great customer service Always thorough and efficient, gracious and informative. I always bring my vehicle here for service. I'M never disappointed. The people are friendly a Always thorough and efficient, gracious and informative. I always bring my vehicle here for service. I'M never disappointed. The people are friendly and always explain what was done and what to plan for in the future to keep my car in top working order. More

Airbag Recall I called this dealership twice to schedule an appointment for the airbag recall on our Mazda 6. Both times, Sarah in the Service Department was rude a I called this dealership twice to schedule an appointment for the airbag recall on our Mazda 6. Both times, Sarah in the Service Department was rude and unwilling to look at times and dates that were convenient for us. I offered to drop the car off and leave it until it was done and I was told it would be a long wait to check the car in and would be much easier to stay with the car - 3-4 hours! I called another local dealership and they were professional, courteous and agreed to let me drop the car off for service and even promised it wouldn't be but 5-10 minutes to check the car in! Customer Service is key; there is a dealership on every corner. It's the dealerships that treat their customers well that keep customers coming back! Denton Mazda Service Dept. failed to do this. More

Service I was in for an oil change and tire rotation. I made an appointment and was taken care of on time. I was told it would take about an hour. They were t I was in for an oil change and tire rotation. I made an appointment and was taken care of on time. I was told it would take about an hour. They were true to there word. My car was also given a courtesy wash More

60K service and recurring transmission issue Shortly after purchasing our Certified Pre-Owned 2012 Mazda CX-9, we have had issues with the transmission shifting roughly. This time, they did a har Shortly after purchasing our Certified Pre-Owned 2012 Mazda CX-9, we have had issues with the transmission shifting roughly. This time, they did a hard reset of all the vehicle's electronics. It seems to have solved the problem. Chris Stolp made sure we understood what was being done to the vehicle and also helped us make cost-effective decisions. More

Getting my horn fixed and other misc. They worked with me to get it fixed and give me a good description as to what they were going to do to fix it. They worked with me to get it fixed and give me a good description as to what they were going to do to fix it. More

Classic Mazda Denton is the BEST They were wonderful and got me in the same day for oil change and reset my Bluetooth (which was user error). I was out in less than 30 minutes! THEY A They were wonderful and got me in the same day for oil change and reset my Bluetooth (which was user error). I was out in less than 30 minutes! THEY ARE GREAT!! More

Great Customer Service I was having issues with my car not starting. I called Stacy and we had it towed in around 11 am on 12/18. At 6:30 that same evening I received a call I was having issues with my car not starting. I called Stacy and we had it towed in around 11 am on 12/18. At 6:30 that same evening I received a call my car was ready. They were very fast and great service. More

Excellent Service This was my first oil change for my new 2015 Mazda MX-5. My service manager ( Stacy Pillion) was very courteous and professional , and my technician This was my first oil change for my new 2015 Mazda MX-5. My service manager ( Stacy Pillion) was very courteous and professional , and my technician ( Josh ) was very polite and took the time to explain the service he performed on my car. More

Tire Trouble We purchased Mazda's tire protection and couldn't be happier. Any problem I have had was taken care of quickly and professionally. I would als like We purchased Mazda's tire protection and couldn't be happier. Any problem I have had was taken care of quickly and professionally. I would als like to thank Stacy for all of her help and even answering questions over the phone. More

Quick and efficient Made an appointment for 10:30a and needed to be out by approx. 11:30a. Everything was running on schedule and I was checked out at 1130a. and on my w Made an appointment for 10:30a and needed to be out by approx. 11:30a. Everything was running on schedule and I was checked out at 1130a. and on my way. More