Denton Mazda - Service Center

Customer Service Done Right! My 2015 Mazda 3 required a repair to the air conditioning climate control system which was covered under the warranty. The repair was extensive, requi My 2015 Mazda 3 required a repair to the air conditioning climate control system which was covered under the warranty. The repair was extensive, required removal of the dash to get to the parts to be replaced. It was going to take a couple of days to complete the repair and they put me a loaner car without hesitation. Picked up the car a couple of days later and the air conditioning worked correctly and the dash was in the correct position and alignment. I have have cloth seats and during the repair process the seats did get a little dirty. I asked if they could take care of the seats and get them clean. To their credit they stepped up and took care of the issue and restored the seats to their original condition. I think this says a lot about a service department and dealer willing to work to make things right. More

service We have been a customer of Classic since 2006. Our experiences with the service department have also been great! Even though this visit was a routin We have been a customer of Classic since 2006. Our experiences with the service department have also been great! Even though this visit was a routine 5,00 mile - we were treated with the same respect as if it were a major issue. More

Super good service :) The service is great and trustable. I have been bringing my car since 2013. My car is a CX-9 2011 and is running perfectly thanks to the recommendatio The service is great and trustable. I have been bringing my car since 2013. My car is a CX-9 2011 and is running perfectly thanks to the recommendations and service. More

Service I was met at the door as I drove in for my appointment. I was informed of the progress as the work was done. Nice people. I was met at the door as I drove in for my appointment. I was informed of the progress as the work was done. Nice people. More

Friendly Place I live in Fort Worth but I don't mind driving over an hour to come to Denton to take my car in because this is honestly the best place to come for ser I live in Fort Worth but I don't mind driving over an hour to come to Denton to take my car in because this is honestly the best place to come for service. The staff is so professional and friendly here, I highly recommend. Plus, Andrew in the service department is the nicest guy too! More

Love Love Love Classic Mazda and the Service Counter Reps. I always have a great experience at Classic Mazda. They are always so good about making sure I know what is wrong with my car without giving you a hi I always have a great experience at Classic Mazda. They are always so good about making sure I know what is wrong with my car without giving you a high pressure sales pitch. I trust their opinion and always follow their service recommendation. Classic Mazda is the Best!!!! Love the music you have on your phones when on hold!!!! More

Annual Safety Inspection I had my car in for the annual safety inspection. It was a good experience. I waited at the dealer and they had it done in good time. I had my car in for the annual safety inspection. It was a good experience. I waited at the dealer and they had it done in good time. More

Professional services Always have had a positive experience with my visits to this dealership. Knowledgeable staff and very friendly. Purchased vehicle here and it was the Always have had a positive experience with my visits to this dealership. Knowledgeable staff and very friendly. Purchased vehicle here and it was the second Mazda owned More

Alignment job. As always, the staff was professional and friendly and did a great job, including washing my car. Also, I appreciate the free coffee and donuts. As always, the staff was professional and friendly and did a great job, including washing my car. Also, I appreciate the free coffee and donuts. More

Great customer service My wife takes the car in for service and has nothing but good things to say about the service and the way they treat her. Thanks y'all. My wife takes the car in for service and has nothing but good things to say about the service and the way they treat her. Thanks y'all. More