Denton Mazda - Service Center

I always get good service at Denton Mazda. The walk around videos are great and the progress texts during service are helpful. The walk around videos are great and the progress texts during service are helpful. More

Not a great service, I have told some issues about getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go bac getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go back and check back again ! More

Always professional, courteous, and knowledgeable. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. More

Everything was explain and vehicle is working good. No issues and will go back to the dealership for any other problems. No issues and will go back to the dealership for any other problems. More

Wonderful greeting by Patsy when I got out of my vehicle! Very pleasant staff in at yhe Service Desk Very pleasant staff in at yhe Service Desk More

Service is consistently spotty at best. Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that my back hatch (cx5) won’t open. The agent says that’s typically the car battery. Which reminds me that I am having battery issues (ignition is consistently sluggish on starts) so I have them add that to the list. I get to my appointment and give the service dude my keys. He thinks I need a battery in my key fob. I go to check out after 75 minutes and the bill is only $83. Too low. I ask and he realizes that I needed a CAR battery. I ask whether checking the battery is in their 15 point inspection. It’s not. i wait another 45 minutes to get the new battery installed. I think that 3 of my last 4 servicings at this dealer have been flubbed up. I DO NOT RECOMMEND THIS DEALERSHIP FOR SERVICE OR REPAIRS More

My engine was damaged after driving 280 miles following an oil change at this shop because the oil filter fell off. Denton Mazda is willing to pay only half of the engine replacement cost. I'm now prepa an oil change at this shop because the oil filter fell off. Denton Mazda is willing to pay only half of the engine replacement cost. I'm now preparing to take legal action against the company. I've also noticed that Denton Mazda has recently been getting poor review for their oil change service on Google. Check the photos. the oil filter is missing, and a large amount of oil coating underside of the vehicle More

Super great service , was really fast great conversation and customer service . They got me in out hassle free and customer service . They got me in out hassle free More

Although I didn't have my coupon, the service agent honored it and saved me money. She was courteous and friendly honored it and saved me money. She was courteous and friendly More

I appreciate Patsy’s customer service; she’s courteous and informative from beginning to end. There was no stress in leaving my car to be serviced. The service department replaced a part based on a servic and informative from beginning to end. There was no stress in leaving my car to be serviced. The service department replaced a part based on a service bulletin with zero hassle, and I am happy with the routine maintenance that was provided. I would not hesitate to use Mazda Denton for future needs. More