465 Reviews of Denton Mazda - Service Center
Old-school excellence in a new tech operation There's no doubt that Mazda is ahead of the game in performance, reliability and driving experience but Classic Mazda has not lost that "hometown pers There's no doubt that Mazda is ahead of the game in performance, reliability and driving experience but Classic Mazda has not lost that "hometown personal touch" that makes customers feel special and cared for. It's a win-win! That's why we currently own Five Classic cars and I'm not sure how many before that - I've lost count. The service department is top-notch!!! Chris Stolp is our "go-to" guy but when he's unavailable we receive the same quality attention from any of the rest of the staff. Can't say enough about what a great place this is! I'm pretty sure if anyone posts a complaint there is a lot more to the story on the disgruntled customer's end. From Rick Wick on through the entire staff, if a problem exists and is brought to their attention, something positive would have come from it. More
Low tire Everyone was happy to help and didn’t make me feel like I was bothering them. (It was close to closing time). Thank you service department !! Everyone was happy to help and didn’t make me feel like I was bothering them. (It was close to closing time). Thank you service department !! More
Car Repair - Eeceptional service My car had to be towed to the dealership, but as soon as it arrived they got it diagnosed and called with the results. They quickly repaired my car an My car had to be towed to the dealership, but as soon as it arrived they got it diagnosed and called with the results. They quickly repaired my car and I was able to pick it up that same day, working and looking better than when it arrived. More
I’m a loyal service customer First, the Service Advisors have always treated me with honesty and respect with regards to explaining whatever my car needs done. I highly recommend First, the Service Advisors have always treated me with honesty and respect with regards to explaining whatever my car needs done. I highly recommend Chris Stolp who’s been my Service Adviser, since he started (along time ago). I originally bought my first Mazda Protege5 in 2003 from Freeman Mazda, but was unhappy with how they interacted with me the two times I went there for my standard warranty service, especially how they were always trying to sell me stuff I didn’t need. That’s when I found Classic Mazda Of Denton. And have been bringing my Mazda’s for service, ever since! I’m now about to bring on my third! More
Classic Mazda rocks! As always another nice experience at Classic Mazda Service! No matter if you buy a car or you service your car, the customer service always rocks at As always another nice experience at Classic Mazda Service! No matter if you buy a car or you service your car, the customer service always rocks at Classic Mazda! More
Front End issues with my CX-9 Rick Wick and Jim Fields took car of the front end issues with my car swiftly, professionally, and with the upmost respect of my time and schedule. I Rick Wick and Jim Fields took car of the front end issues with my car swiftly, professionally, and with the upmost respect of my time and schedule. I cannot recommend Classic Mazda of Denton highly enough!! Jim Fields was kind and courteous - I felt like family. Thank you Classic and your team More
Replace worn parts I arrived early for my appointment and was greeted immediately most graciously. While waiting, I was periodically updated regarding progress on the w I arrived early for my appointment and was greeted immediately most graciously. While waiting, I was periodically updated regarding progress on the work being performed. The job was completed much earlier than anticipated and my out-processing was quick, friendly and efficient. I could not have asked for better. More
Part install Great service from Chris he was very informative through process .Price estimate over the phone cheaper on day of install washing car is a plus also Great service from Chris he was very informative through process .Price estimate over the phone cheaper on day of install washing car is a plus also More
Great Brought my cx5 in for its first oil change and tire rotation. Jaun was friendly and helpful. The wait wasn’t long either. Thank you Brought my cx5 in for its first oil change and tire rotation. Jaun was friendly and helpful. The wait wasn’t long either. Thank you More
First Service on New CX-9 This dealership has a good service department. It is easy to make an appointment and the work is performed quickly and accurately. This is our second This dealership has a good service department. It is easy to make an appointment and the work is performed quickly and accurately. This is our second vehicle purchase with Classic, so we have plenty of experience with the excellent service they provide. More