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Denton Mazda - Service Center

Denton, TX

4.6
477 Reviews
Call Service Center (940) 489-7100

478 Reviews of Denton Mazda - Service Center

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July 22, 2023

Appointment system to be looked at. Seems like sometimes. They are overbooked, causing delays in service time. More

by jatinbala
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 24, 2023 -

Denton Mazda responded

jatinbala, Thank you for the 4 stars! I apologize for the appointment system and will make sure to forward this to management. Thank you for your business and we look forward to seeing you again. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 19, 2023

Excellent service department personnel. Fast, efficient and thorough while completing service. Very comfortable waiting area. More

by Andy&Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
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Jul 20, 2023 -

Denton Mazda responded

Andy & Amy, Thank you so much for your kind words! We truly appreciate your business and look forward to seeing you again in the future! Take care until then! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 19, 2023

Pleasant people, excellent work. Zero complaints. So glad I started coming here when I moved to this area. Really appreciate the shuttle service when I need it. Thank you Matt fo More

by myrakotrla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 20, 2023 -

Denton Mazda responded

myrakotrla, Thank you so much for the 5 stars! I will be sure to pass along your compliments and we thank you for choosing Denton Mazda! Looking forward to seeing you again and take care until then! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 14, 2023

Their service department sucks. They claim to have done for services never performed. Not ethical from their part. More

by regmi_awanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2023

We have been doing business with this dealership for many years. I’ve always found them to be incredibly service oriented. Any problem I have they are willing to listen to my point of you and help me resolve More

by drhayenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior at service desk is an exceptional employee.
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Jul 06, 2023 -

Denton Mazda responded

drhayenga, Thank you so much for the wonderful recommendation and for your kind words. We always strive to provide the best customer experience possible in Sales and Service. Please let us know if we can be of any further assistance and we look forward to seeing you again! Take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 03, 2023

My key looked like it was drop the top a piece chipped off Fob and the slop where the key go into look like it was pull out because it will not stay in the Fob had to tap it. More

by sabirnajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
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Jul 05, 2023 -

Denton Mazda responded

Sabirnajal, I apologize that you experienced an issue during your service visit with us. If you could email me your contact information please and I will speak with the Service Manager regarding your concerns. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jul 05, 2023 -

sabirnajal responded

sabirnajal@gmail.com

June 30, 2023

Very attentive to my issues. I will definitely recommend to all my friends and family. More

by Nyema
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior was excellent
Report | Print
Jul 03, 2023 -

Denton Mazda responded

Nyema, We truly appreciate your kind words and your business! Thank you for choosing Denton Mazda and take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 30, 2023

My daughter purchased a new CX-5 in late 2021. Shortly thereafter, the vehicle began leaking oil. It is currently in the service department for the 5th time for the same issue. The issues contin More

by John Wells for Katy Dupre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
June 20, 2023

Everyone is nice and I have used this group in the past with no problem. This past time, my garage door opener went missing during my visit. Very odd and disconcerting. More

by Martin
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service
Report | Print
June 14, 2023

Fast service, helpful people. I had a pleasant experience getting my new vehicle serviced here. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Jun 14, 2023 -

Denton Mazda responded

Sal, Always happy to hear when our guests enjoy their experience with us! We look forward to seeing again and take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

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