Denton Mazda - Service Center

The service manager Angela Gomes and her staff are always very helpful and informative in explaining what is needed and why. Recently I have been working with Mike Wilkins. I especially appreciate when they very helpful and informative in explaining what is needed and why. Recently I have been working with Mike Wilkins. I especially appreciate when they let me know that I can wait on a certain issue and they will help me watch it the next time I come in or it needs immediate attention. More

Mike was very good about checking the status of my car. He was very personable and attentive. You need more people like him working within your company as he is invaluable. He was very personable and attentive. You need more people like him working within your company as he is invaluable. More

Customer service is #1 at Denton Mazda. Really great people behind the desk! Always looking to do the right thing. Really great people behind the desk! Always looking to do the right thing. More

The service department was fantastic. Changed the oil, checked the tire pressure & discovered a screw in the tire. Fixed it & had the car ready to go in less than two hours. Couldn’t b Changed the oil, checked the tire pressure & discovered a screw in the tire. Fixed it & had the car ready to go in less than two hours. Couldn’t be more pleased with how Jr. Kept me informed & arranged for a ride home & back!! Fantastic service & great people! More

Service is fast and efficient. All service staff are friendly and Mike was great to work with! Love coming to Denton Mazda. All service staff are friendly and Mike was great to work with! Love coming to Denton Mazda. More

Quick, thorough service dept. Even my son in Oklahoma prefers to drive here to service his Mazda. Even my son in Oklahoma prefers to drive here to service his Mazda. More

I like this dealership because they offer quick service at a convenient time. They even replace the battery in my fob for free. at a convenient time. They even replace the battery in my fob for free. More

I had a couple of things that didn’t went as expected during the last service of my car, but when I let the team know at this Mazda, they call me right away and then provide me with a solution including during the last service of my car, but when I let the team know at this Mazda, they call me right away and then provide me with a solution including a refund for the service I paid, I can see that they care about they customers, and they do the things in the right way. More

The service advisor I worked with was essentially non-communicative throughout the week my vehicle was in the shop awaiting repairs. All I wanted was a bare minimum update on what repairs are needed non-communicative throughout the week my vehicle was in the shop awaiting repairs. All I wanted was a bare minimum update on what repairs are needed and when to expect the car to be finished. When I picked my car up I had only 28 miles of gas in the tank, which I never let allow my car to get that low in gas. They might’ve needed to use some gas to keep the car turned on or to test drive it, but they could’ve communicated that with me before departing it and giving me a surprise upon pickup. Also, my radio was blaring when I turned my car back on. I don’t think the music needed to be cranked up for any of the work that was done. I’m disappointed in my experience with the service center based upon the positive Google reviews I read prior to scheduling a service appointment here. Going elsewhere next time. More

Great dealership. Fast service. Friendly staff. First time service visit and everything was very well. Would recommend dealership. Fast service. Friendly staff. First time service visit and everything was very well. Would recommend dealership. More