Back

Denton Mazda - Service Center

Denton, TX

4.6
535 Reviews

535 Reviews of Denton Mazda - Service Center

Sort by
July 12, 2025

Denton Mazda is the best The Service Advisor Garold Snyder is a great young man. He is the best of the best. More

by Eksanders5711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garold Snyder
Jul 14, 2025 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Denton Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2025

Service advisor Mr. Garold was very arrogant. I Will never go to him. Deling with cusomer is very bad.very bad customers support. Never go there More

by shaijiseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold
Jul 10, 2025 -

Denton Mazda responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Kal Erakat General Manager kerakat@Group1Auto.com

July 05, 2025

Everyone at this dealership was helpful and friendly, from service to sales. We are very pleased with our experience and will definitely use them again! More

by edw110406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember names, but both women in the service department were awesome!
Jul 07, 2025 -

Denton Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Denton Mazda. If you have any further questions, please don't hesitate to reach out!

June 28, 2025

The service department was helpful, coutreous and addressed my specific situation to resolve my car problems. More

by tranderle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Marigold
Jun 30, 2025 -

Denton Mazda responded

Hi Tranderle, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 26, 2025

Very friendly and no up-sale pressure. This was the second Mazda I've brought here for service. Facility is comfortable and even offers complementary refreshments. More

by Brada269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lessa Popham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patsy
Jun 26, 2025 -

Denton Mazda responded

Hi, thank you for choosing our dealership for your Mazda service needs! We are so glad to hear that you had a great experience with our friendly staff and comfortable facility. Your loyalty means a lot, and we look forward to continuing to provide you with excellent service in the future.

June 26, 2025

Good and prompt service. Technicians very attentive to the customer needs and issues. Good listeners More

by Ruque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Denton Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Best Mazda dealership I have ever been to. Xavier the service tech is always 10/10, I always hear Kassi at service working hard and doing right by customers. Mauricio, the salesman who helped More

by armanterrell7947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Puig
Jun 25, 2025 -

Denton Mazda responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Denton Mazda

June 22, 2025

Service department has poor communication. Had a 2:30 appt on Friday. Told I would receive call by end of day for completion time. No phone call. I call sat morning. They had not even loo More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service: Xavier
Jun 25, 2025 -

Denton Mazda responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at so we can work toward a resolution.   Kal Erakat General Manager 940-489-7080 kerakat@Group1Auto.com

June 21, 2025

My first visit to have my car serviced here and I was very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed t More

by drjpcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Javiar (Jose) and John in Service
Jun 23, 2025 -

Denton Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Denton Mazda. If you have any further questions, please don't hesitate to reach out!

June 16, 2025

My visit went well and loved meeting Pasty she was very helpful and very knowledgeable concerning my Mazda. More

by Justforgamma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasty
Jun 17, 2025 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Pasty here at Denton Mazda! If you have any further questions, please give us a call. We're always happy to help!

1
...