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Denton Mazda - Service Center

Denton, TX

4.6
474 Reviews
Call Service Center (940) 489-7100

474 Reviews of Denton Mazda - Service Center

Sort by
January 17, 2025

Had multiple services done including an engine tune up, spark plugs, all fluids flushed and replaced. The car was returned to me with the Engine light still on and was Told I had to get in the queue to add More

by mcgoldberg54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2025

Great dealership. Got us scheduled for our appointment in 24 hours. The dealership we purchased from had a backup for over 2 weeks. Just a 10,000 mile oil change and t More

by Tim Rauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Denton Mazda responded

Hi Tim, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

I love the detail of the video of my car and the commentary to show me what needs to be done and what is looking good. More

by Samantha Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garold
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Jan 10, 2025 -

Denton Mazda responded

Hello Samantha, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

Easy appointments no long waiting was quick with service the service advisor was friendly and nice More

by Jayhawkz2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Report | Print
Jan 03, 2025 -

Denton Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 29, 2024

Great service. very quick turn around. The representatives were great. Would highly recommend the dealership.. More

by ernie.schindler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
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Dec 30, 2024 -

Denton Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 19, 2024

Always friendly do what you ask them. No hidden costs. In and out in good time. Washed car and made feel very special. Patsy was my tech. More

by 12jejasper12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy service tech
Report | Print
Dec 21, 2024 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2024

The employees were not friendly at all, not interested in the customer inputs/feedbacks/concern. Highly disappointed More

by Diksha Bafna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patsy
Report | Print
Dec 21, 2024 -

Denton Mazda responded

I want to express my gratitude for your review, and I sincerely apologize for the delay in my response. I’m truly sorry for the issue you encountered, and I view this as a valuable learning opportunity for us to address and prevent similar problems in the future. Your feedback holds great significance as we strive to enhance our services. If you have any further inquiries or require assistance moving forward, please don’t hesitate to reach out to me via the email address provided below. Thank you once again for bringing this matter to our attention. Jay Odom General Manager jodom@dentonmazda.com

November 26, 2024

Quick service, reasonably priced and good service coupons. Lobby is comfortable with drinks and snacks. More

by Mcp319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager.
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Nov 28, 2024 -

Denton Mazda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Always friendly staff even when it’s a busy day. Always up front about service and cost More

by Topherbri1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately do not have name handy
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Nov 28, 2024 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Took my Mazda for repairs the staff was very friendly and helpful. My service advisor Garold was the best and very knowledgeable with the recommendations given for services needed to my vehicle. Will defini More

by cynthialovato4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Report | Print
Nov 23, 2024 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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