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Denton Mazda

Denton, TX

4.8
1,375 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,375 reviews

July 16, 2024

They had so many cars available to choose from so I felt like I was able to customize to my needs. More

by ashemiller17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Gassner
Jul 18, 2024 -

Denton Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 14, 2024

Always a great experience. Friendly and professional staff! Highly recommend having your car serviced here. More

by happyboy77us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold is awesome!
Jul 15, 2024 -

Denton Mazda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Miguel Sanchez at the Denton Mazda helped us with this new lease. I don’t believe we could have had a nicer salesperson. He asked when he wasn’t sure of answers to our questions, and worked on getting a g More

by Braillestone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Sanchez
Jul 12, 2024 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Denton Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2024

Great service and great work on the maintenance. Waiting area is comfortable and stocked with refreshments and snacks. The only suggestion I would make is having a better method of keeping customers More

by dragmuab2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were several
Sep 06, 2024 -

Denton Mazda responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Jay Odom General Manager jodom@dentonmazda.com

June 16, 2024

Took my car in for the 90K service and I told the service writer not to change the cabin air filter, I had a permanent clean able filter in place. When I got home I reviewed my bill and I saw I was charged More

by billkovarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 15, 2024

Very friendly and honest. Did not try to sell me things I didn’t want. No outrageous mark ups. Got a good price on both trade-in and new car. Highly recommended. More

by davef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Denton Mazda responded

Hi Davef, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2024

Always excellent service when I visit Denton Mazda. The service representatives are helpful and thorough. I have assurance anytime I visit my vehicle is in great hands. Definitely top notch service on More

by jhondashops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Jun 16, 2024 -

Denton Mazda responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

This is my second time returning to this dealership and I have continued to have amazing care and experiences. Everyone is so help and kind. I am new to the Mazda family and every question I have asked has More

by Kelsey Billington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanie, Spencer and some others!
Jun 15, 2024 -

Denton Mazda responded

Hi Kelsey, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2024

Due to a road traffic delay in route to the appointment, I called and they were able to change my time 30 minutes which worked great. The waiting area was comfortable. The fIrst service on the CX-50 went f More

by schufmanrandy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Denton Mazda responded

We would like to discuss some of this in person, and take a look at the gauges with you. When are you available to swing by. Please reach out to me directly and I can arrange for us to meet. Thank you Jay Odom General Manager jodom@dentonmazda.com

June 06, 2024

Best Mazda dealership! This is our 2nd vehicle we purchased from them. Super friendly and professional staff. They know how to take care of their customers! Highly recomme More

by carmenraburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Denton Mazda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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