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Denton Mazda

Denton, TX

4.8
1,375 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,375 reviews

September 10, 2024

Denton Mazda is great! ! I have bought 3 cars from this dealership! They are very professional, there to help you, and the service department is exceptional also! Thank you More

by Maddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person!!
Sep 13, 2024 -

Denton Mazda responded

Hi Maddie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Service is consistently spotty at best. Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that More

by fisheka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold
Sep 14, 2024 -

Denton Mazda responded

fisheka, I apologize that you've encountered issues with service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Jay Odom General Manager jodom@dentonmazda.com

September 09, 2024

My engine was damaged after driving 280 miles following an oil change at this shop because the oil filter fell off. Denton Mazda is willing to pay only half of the engine replacement cost. I'm now prepa More

by Tsun Kwok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Denton Mazda responded

Tsun, We have spoken on the phone. Please contact me with any further questions. Jay Odom General Manager 940-489-7012

September 09, 2024

Wonderful greeting by Patsy when I got out of my vehicle! Very pleasant staff in at yhe Service Desk More

by Chuck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Sep 13, 2024 -

Denton Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Super great service , was really fast great conversation and customer service . They got me in out hassle free More

by jeremiahflo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold Snyder
Sep 09, 2024 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Had the best experience purchasing my new car, William was very helpful took his time to show me all the features and even followed up to make sure everything is going smoothly. More

by lydiah lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Gassner
Sep 07, 2024 -

Denton Mazda responded

Hi Lydiah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Chris is a great guy. He made my new car buying experience an easy one and helped me to get the best deal. He took time to drive to my house with the new car and guided me More

by Dev-theMazda3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Denton Mazda responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Although I didn't have my coupon, the service agent honored it and saved me money. She was courteous and friendly More

by Eas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Aug 31, 2024 -

Denton Mazda responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

I appreciate Patsy’s customer service; she’s courteous and informative from beginning to end. There was no stress in leaving my car to be serviced. The service department replaced a part based on a servic More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
Aug 31, 2024 -

Denton Mazda responded

Hi Donna, we're happy you found Patsy to be so supportive during your experience here at Denton Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Stumbled upon this dealership en route to a different Mazda dealer. That ended up being a blessing because Chris and everyone I worked with was amazing. Honest and not pushy. More

by barnesbr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Denton Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

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