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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,375 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,375 reviews

October 17, 2024

Staff is great — so friendly and helpful. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place. More

by Joan Pursley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy re appt.; Gerold Snyder re service
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Oct 19, 2024 -

Denton Mazda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 13, 2024

Chris Garner is the best! Honest, kind, accommodating, just like a buddy being honest on what you’re getting, etc etc. No xx. After meeting and talking to him for the 1st time More

by PoorHousewifeofNewJersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Denton Mazda responded

Hi, thanks for your praise and kind comments about Chris. We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2024

Did not buy a car from them after finding out they include extensive addons like questionable ceremic coating, tints, questionable mazda connect charge, etc. More

by esjai
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
unsure
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Oct 18, 2024 -

Denton Mazda responded

Esjai, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jodom@dentonmazda.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Jay Odom General Manager jodom@dentonmazda.com

October 11, 2024

It seems that all the associates at Denton Mazda are pleasant and helpful! I appreciate that! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 13, 2024 -

Denton Mazda responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Just moved to Denton area and my 2022 CX5 needed its next service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the ser More

by Pahumble3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
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Oct 13, 2024 -

Denton Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Garold here at Denton Mazda! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

I always get good service at Denton Mazda. The walk around videos are great and the progress texts during service are helpful. More

by Jamesrpalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Oct 13, 2024 -

Denton Mazda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Not a great service, I have told some issues about getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go bac More

by karthinallathambi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Oct 10, 2024 -

Denton Mazda responded

karthinallathambi, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at jodom@dentonmazda.com, I would like to discuss how we can regain your trust. Sincerely. Jay Odom General Manager

September 28, 2024

Always professional, courteous, and knowledgeable. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. More

by heardetal
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patsy
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Oct 02, 2024 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

Everything was explain and vehicle is working good. No issues and will go back to the dealership for any other problems. More

by pub.stilted.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Herring
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Oct 03, 2024 -

Denton Mazda responded

HI, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

September 17, 2024

Felt like a small dealership! Friendly and low pressure!! I highly recommend it! Even if it’s a little drive! More

by chipstreet71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy was awesome too. AM I can’t remember his name
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Sep 20, 2024 -

Denton Mazda responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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