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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,378 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,378 reviews

June 12, 2023

Great service department! They find the best prices for my service and provided a vehicle for my use while mine was in the shop. Always kind and friendly. More

by marciconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jun 13, 2023 -

Denton Mazda responded

Marciconrad, Thank you so very much for your kind words regarding our Service Team! We always strive for a wonderful customer experience, and we do hope to see you again! Take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 16, 2023 -

Denton Mazda responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2023

Junior was my advisor and an excellent help at all times. Don't know what the guy makes but he deserves a raise. More

by Patricia Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Gonzalez
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Jun 13, 2023 -

Denton Mazda responded

Patricia, I am happy to hear that you enjoyed working with Junior! I will be sure to pass along the compliment and take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 16, 2023 -

Denton Mazda responded

Thank you for your kind words for Patricia, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 08, 2023

Really awesome people! Very fair pricing and impeccable customer service. Will definitely be back soon! More

by malan9127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Jun 11, 2023 -

Denton Mazda responded

Malan9127, We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 07, 2023

Tareq was great dealing with the entire process. But I had to wait for like 4 hours or more just to get the finance done - a bit painful. More

by Saet0128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Denton Mazda responded

Saet0128, I do apologize that the wait for Finance was so long, but I am happy to hear that you enjoyed working with Tareq! We thank you for choosing Denton Mazda and hope to see you again for service! Take care until next time and congratulations on your new Mazda! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 07, 2023

By far the best experience from any dealership! Everyone is attentive and kind. The maintenance team has gotten much better. More

by ericdarneson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Denton Mazda responded

Ericdarneson, Thank you for taking the time to let us know about your experience! We appreciate you choosing Denton Mazda and hope to see you again! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 06, 2023

Appointment started on time. Services completed quickly. Always love the video review. The multi-point inspection is assuring. More

by alvin.hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jun 07, 2023 -

Denton Mazda responded

Alvin.hammond, I am happy to hear that you enjoyed your service video from our technician and that your service was done in a timely manner! Please let us know if we can be of any further assistance! Take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 04, 2023

Colin is personable, has great work ethic, and truly cares for customers. It was our first Mazda experience and Colin represented the brand remarkably! Thank you Colin! - Carlos and Erica More

by ersalazar3953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Denton Mazda responded

Carlos & Erica, Thank you very much for sharing your positive experience! I will be sure to pass along the compliment to Colin and our team! We appreciate you choosing Denton Mazda and please take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 07, 2023 -

Denton Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Waited 3 hours just for them to check my Apple car play. Charged $170 to tell me to replace it. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t catch any names
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Jun 02, 2023 -

Denton Mazda responded

Chase, I am sorry to hear that you experienced an issue with our Service Department. I am unfortunately unable to look up any contact information without a last name, but I would love to learn more about the situation. Please reach out to me via phone or email if you have time. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 02, 2023

We had an incredible experience at Mazda Denton from the second we stepped in. Chris Garner was a breath of fresh air and went above and beyond to make this such an enjoyable experience. This was the calmes More

by Scarnato90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Denton Mazda responded

Scarnato90, I am so happy to hear that you enjoyed working with Chris, Colin and our team! We always appreciate feedback from our guests, so I thank you for sharing your experience! Take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 07, 2023 -

Denton Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

The service technician was very nice helpful and efficient. I love the videos that they do on my car. More

by sylviesmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
Report | Print
Jun 02, 2023 -

Denton Mazda responded

Sylviesmail, Thank you for sharing your experience with our Service team and we hope to see you again! Take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

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