Denton Mazda
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! I first spoke with Josue over the phone who was very nice, but Christopher was the one who helped me choose the car I wanted. Christopher is very pat I first spoke with Josue over the phone who was very nice, but Christopher was the one who helped me choose the car I wanted. Christopher is very patient, calm, and he did not give a lot of pressure like most salesman do. I recommend asking for Christopher when you are looking for a new Mazda he is very knowledgeable . Even the finance staff was friendly, and made my transition into getting a new car very fun. I love my new car! Thanks again for my mini nothing Bundt cake! More
Everyone is nice and I have used this group in the past with no problem. This past time, my garage door opener went missing during my visit. Very odd and disconcerting. with no problem. This past time, my garage door opener went missing during my visit. Very odd and disconcerting. More
Everyone was very kind and friendly. They were eager to please. Very efficient and detail oriented. They were eager to please. Very efficient and detail oriented. More
Everyone was super friendly and cordial. Place was clean and well-kept. Great experience at Denton Mazda Place was clean and well-kept. Great experience at Denton Mazda More
Everyone was very nice and helpful! I loved the video overview of my vehicle showing what was great and what possibly needed to be fixed. I loved the video overview of my vehicle showing what was great and what possibly needed to be fixed. More
Don’t trust the service center. Three years ago, when we bought a new vehicle, I was provided a token by the sales representative which he indicated could be used to obtain a free k Three years ago, when we bought a new vehicle, I was provided a token by the sales representative which he indicated could be used to obtain a free key if one was ever lost or stolen. We lost a key and I called the service center to schedule an appointment to get the key replaced. The service center representative said he had never heard of a "token" and would schedule the appointment and speak to the service manager, Angela. I arrived for the service appointment and they indicated that they would not honor the free key and the sales representative made a mistake telling me it was for a free key. The token is provided with the number on it, so they know how to cut a key if the key is misplaced. They said to provide a new key it would cost $500, including $160 of labor. They would not budge even though on the appointment paperwork, it referenced them speaking to Angela. If they had actually talked to Angela like they indicated they would and called me back to let me know that they would not provide the free key, I would have been disappointed, but ok with it. The fact that they did not communicate internally and never called to inform me prior to taking off from work and wasting my time is where the frustration lies. They were willing to charge me $160 an hour for their time, but completely disrespected my time. Apparently, the customer's time is worth nothing, regardless if it's clear in the notes on their appointment confirmation that they were going to speak with Angela (which they did not). I wouldn't trust anything they say and even when you can show them the notes on their own appointment confirmation, they still do nothing to make the situation right - not even a discount on the labor. More
Easiest car deal I’ve ever done. My salesman Chris Garner was beyond amazing and helpful. The entire experience amazing. My salesman Chris Garner was beyond amazing and helpful. The entire experience amazing. More
Friendly and knowledgeable about all questions I had about the process. My salesperson was super awesome and so was the person who coordinated my financing. This was the best car buying experience I’ve about the process. My salesperson was super awesome and so was the person who coordinated my financing. This was the best car buying experience I’ve ever had. More