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Denton Mazda

Denton, TX

4.8
1,377 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,377 reviews

July 14, 2023

Their service department sucks. They claim to have done for services never performed. Not ethical from their part. More

by regmi_awanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Excellent dealership to work with, do not charge any markups kept us in touch about our vehicle. Delivery process was smooth and easy, highly recommended. More

by bronson.king
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Denton Mazda responded

bronson.king, I am always happy to hear when our guests enjoy their experience with us! Thank you for the recommendation and congratulations on your new Mazda! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 09, 2023

Great selection of inventory. Sales personnel are friendly and knowledgeable. Finance was easy and overall I would recommend them. More

by davidandcarla
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Liggett 5 stars.
Jul 11, 2023 -

Denton Mazda responded

davidandcarla, Thank you for the compliments to our Sales and Finance team! I am happy to hear that you enjoyed your experience, and we hope to see you again! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 06, 2023

We have been doing business with this dealership for many years. I’ve always found them to be incredibly service oriented. Any problem I have they are willing to listen to my point of you and help me resolve More

by drhayenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior at service desk is an exceptional employee.
Jul 06, 2023 -

Denton Mazda responded

drhayenga, Thank you so much for the wonderful recommendation and for your kind words. We always strive to provide the best customer experience possible in Sales and Service. Please let us know if we can be of any further assistance and we look forward to seeing you again! Take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 05, 2023

Working with Chris was a very easy process. We emailed prior to arriving to let him know which vehicles we were interested in and he had them both pulled up and ready to go when we got there. More

by joeschweig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Denton Mazda responded

joeschweig, Thank you for sharing your positive experience! I am very happy to hear that you enjoyed working with Chris and I will be sure to pass along the compliment! Please let us know if we can be of any further assistance. Until then, take care and congratulations on your new Mazda! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 03, 2023

My key looked like it was drop the top a piece chipped off Fob and the slop where the key go into look like it was pull out because it will not stay in the Fob had to tap it. More

by sabirnajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
Jul 05, 2023 -

Denton Mazda responded

Sabirnajal, I apologize that you experienced an issue during your service visit with us. If you could email me your contact information please and I will speak with the Service Manager regarding your concerns. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jul 05, 2023 -

sabirnajal responded

sabirnajal@gmail.com

June 30, 2023

My daughter purchased a new CX-5 in late 2021. Shortly thereafter, the vehicle began leaking oil. It is currently in the service department for the 5th time for the same issue. The issues contin More

by John Wells for Katy Dupre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
June 30, 2023

Very attentive to my issues. I will definitely recommend to all my friends and family. More

by Nyema
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior was excellent
Jul 03, 2023 -

Denton Mazda responded

Nyema, We truly appreciate your kind words and your business! Thank you for choosing Denton Mazda and take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 28, 2023

The people at the dealership are all very nice and extremely helpful. They presented the products with thorough knowledge. More

by Jbdj972
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Jun 28, 2023 -

Denton Mazda responded

Jbdj972, Thank you for the wonderful compliments for our Sales team! We are always happy to hear when our guests enjoy their experience with us, and we thank you for choosing Denton Mazda! Congratulations on your new vehicle and we hope to see you again! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 22, 2023

Great experience! I first spoke with Josue over the phone who was very nice, but Christopher was the one who helped me choose the car I wanted. Christopher is very pat More

by Cdavis1697
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Denton Mazda responded

Cdavis1697, So happy to hear that you enjoyed working with multiple members of our Sales team! Congratulations on your new Mazda and please let us know if we can be of any assistance in the future! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

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