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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,377 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,377 reviews

February 01, 2024

This is the best experience I have ever had working with a dealership. Hunter is the best. More

by alfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled that Hunter provided you with the best sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 31, 2024

Always willing to help. Always very professional. Will continue to use this dealership for service. More

by v.keeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

I recently purchased a car and had an amazing experience from start to finish. Josh was incredibly helpful, guiding me through the process with ease and making sure I found the perfect vehicle for my needs. More

by Bibiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Grady
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Feb 02, 2024 -

Denton Mazda responded

Thank you for sharing your positive experience! We're thrilled to hear that Josh provided you with exceptional assistance throughout the car-buying process. It's great that he guided you with ease and ensured you found the perfect vehicle for your needs. We appreciate your recommendation and if you have any further needs or questions, feel free to reach out. Happy driving with your new car!

January 31, 2024

Repeat customer, we bought our second vehicle from Denton Mazda. Mr. Scott Shelby again was our sales representative. When it comes to sales and customer service Scott has "YOU" in front. Scott is a genuine More

by AlanLisaKerber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Denton Mazda responded

We're delighted to hear that you're a repeat customer at Denton Mazda and had a positive experience with Mr. Scott again! It's wonderful to know that Scott prioritizes your needs and provides genuine and upfront service. Thank you for highlighting Denton Mazda's commitment to customer satisfaction and loyalty. We appreciate your continued trust and look forward to serving you and your family in the future!

January 31, 2024

I had a great and easy time at Denton Mazda purchasing my 2023 Mazda Miata More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Villasenor 5 star
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Feb 02, 2024 -

Denton Mazda responded

Congratulations on your new Miata! We are thrilled to have provided you with a great and easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 30, 2024

Spencer was super helpful. He helped me get checked in on time. Got me set up to get picked up from my home once maintainence was dine More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Jan 31, 2024 -

Denton Mazda responded

It's fantastic to hear that you had a great experience and that Spencer provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 29, 2024

Very professional and friendly staff. Got help right as I walked in the dealership. Chris was very knowledgeable and helpful in the car buying process, made it easy. I would definitely re More

by sean.forgey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Denton Mazda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Always quick service. Friendly people. Mike is super helpful as is the service manager. Easy to set appointment online or over the phone. More

by grobinson0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (Mike) Wilkins
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Jan 26, 2024 -

Denton Mazda responded

We're delighted to hear that you consistently experience quick service with friendly and helpful people. It's great that Mike and the service manager have been super helpful. We're also glad that setting appointments is easy for you, whether online or over the phone. Thank you for choosing us, and we appreciate your positive remarks!

January 23, 2024

Service goes above and beyond for their customers. Jr is outstanding! He even taught me how to use some features on radio I didn’t remember how to do! More

by Sammieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr
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Jan 23, 2024 -

Denton Mazda responded

Sammieb, Thank you for the wonderful compliments regarding our Service Advisor Junior! I am so happy to hear that you enjoyed working with him and please let us know if we can be of any further assistance. I do hope you have a wonderful day and take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 20, 2024

Service department handled my insurance claim very poorly. Dragged out a 2 hour repair into two weeks. Do not come here if you need anything done with insurance involved. More

by calebaokeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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