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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,377 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,377 reviews

February 11, 2024

Chris G. made the process easy and not overwhelming. Didn't push a sale to meet any bottom lines in his end but listened to what I was looking for and provide More

by ravengibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Denton Mazda responded

ravengibson, I am thrilled to hear that you enjoyed working with Chris and we thank you so much for your loyalty to Denton Mazda. Congratulations on your new vehicle and please do not hesitate to reach out to us if you have any further questions. Take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com 940-343-6971

February 10, 2024

Excellent! Great Service! I will buy another auto from Denton Mazda. Take care of you. More

by ctabat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 12, 2024 -

Denton Mazda responded

ctabat, Thank you for the 5-stars and compliments! We appreciate your business and look forward to assisting you again in the future! Lessa Popham Customer Relations lpopham@dentonmazda.com 940-343-6971

February 08, 2024

My car is always taken care of. I don't have to worry about anything. They keep me informed of any upcoming things that will need attention in the future. That is nice so I don't ge More

by Speed3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
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Feb 09, 2024 -

Denton Mazda responded

Speed3, I am so happy to hear that you enjoyed working with our Service team! Our goal is to always provide an honest and enjoyable experience for our guests. Please let us know if you have any further questions or concerns, and we look forward to seeing you again! Take care! Lessa Popham Customer Relations lpopham@dentonmazda.com 940-343-6971

February 08, 2024

The dealership is welcoming and not pushy. We had a great experience with Josue with purchasing a new car. More

by christopher.smith7315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Villasenor
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Feb 09, 2024 -

Denton Mazda responded

christopher.smith7315, We are so happy to hear that you enjoyed working with Josue and our Sales team! Congratulations on your new Mazda and we look forward to seeing you again for your first oil change. Please let us know if you have any further questions and do take care! Lessa Popham Customer Relations lpopham@dentonmazda.com 940-343-6971

February 08, 2024

Service department is the best I've ever dealt with! Wonderful people. Great customer service. More

by joeybargabos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Feb 09, 2024 -

Denton Mazda responded

joeybargabos, Thank you so very much for the wonderful compliment! We always strive for excellent customer service, and we are always here should any questions or concerns arise. We look forward to seeing you again and please do take care until then! Lessa Popham Customer Relations lpopham@dentonmazda.com 940-343-6971

February 06, 2024

1st and Last Mazda! My 2024 CX-50 I purchased in December 2023 keeps dying in the middle of the road. I took it in during Christmas week and they said everything checks More

by mkhan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and Spencer
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Feb 06, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Denton Mazda responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Jay Odom General Managera jodom@dentonmazda.com

February 04, 2024

Spencer did a good job on my Mazda CX-9 repair. He did a wheel alignment, replaced all 4 tires, battery, etc. Now the car runs much better than before. More

by Vishc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Feb 08, 2024 -

Denton Mazda responded

It's great to hear that Spencer did a good job on your Mazda CX-9 repair, including a wheel alignment, tire replacement, and battery replacement. It's wonderful that your car now runs much better. Safe travels, and thank you for choosing our dealership for your car repairs!

February 02, 2024

Great service, informative and communicative throughout the process of having my car serviced. Would recommend. More

by skyeoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Feb 04, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

Although they were busy on the day I went in. Everyone made sure we were well taken care of. More

by Mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Denton Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 01, 2024

My experience at Mazda Denton was exceptional. The staff was friendly and knowledgeable, and the sales process was efficient and professional. More

by lvnlgnd31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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