Denton Mazda

Sales staff a pleasure! I was very pleased with service and people at Classic. They were so patient in explaining every detail that I inquired about. Nothing was too much tro I was very pleased with service and people at Classic. They were so patient in explaining every detail that I inquired about. Nothing was too much trouble and no question was too small. Excellent overall! More

An enjoyable experience The wife and I have bought many cars in several states over the years. I can, with much experience, state that the buying experience with Classic Mazd The wife and I have bought many cars in several states over the years. I can, with much experience, state that the buying experience with Classic Mazda of Denton was the best by far. We went the internet approach to start the process and Tareq Wahed, Classic’s Mazda sales specialist, was calling before I was finished submitting my requests to the various dealerships. Now timing sometimes can simply be coincidence but if you don’t have a smooth functioning, effective process this type of luck doesn’t usually happen. In parallel to Tareq personally contacting me introductory emails were being sent containing some key info about a local rebate not mentioned elsewhere along with a YouTube video of Tareq meant to put a face to a name. These were followed, after my conversation with Tareq, with applicable offers on vehicles that might meet my needs. Now some of these were auto responses or focused templates meant to address our specific interests but the point is they all provided applicable, timely information. Due to our scheduling conflicts we chose a very rainy day to go take test drives at Classic Mazda. We left a message for Tareq with a couple of VIN’s of cars we were interested in and told him the time we would be arriving. When we got to the dealership we were greeted immediately and escorted to Tareq who had our test drive cars waiting for us. We were unsure as to what specific model we would buy, if any, and ended up taking 6 test drives to help us decide. Tareq was helpful and assured us we could take as many as we desired and he would provide any car we needed to drive. There was never a sign of any pressure for us to get on with it and decide. Only smiles, retrieving cars, and telling us about features, all while the rain came down. When we had finally decided to buy the Grand Touring CX-9 the price negotiations were straight forward and all discounts and rebates were included in the initial offer. We had a few final points that adjusted the price with concurrence by Classic management and we came to an agreement. I can say that the level of Mazda’s rebates and Classic’s local discounts were very aggressive compared to other dealerships we had received offers from and it is clear Classic wants your business. Due to this aggressive discounting on Classic’s part there were no contentious moments. Even our visit to the Business Manager was pleasant. And I have had visits with business/finance managers that have essentially blown the deal. Don Cooper presented all of the different options and presented his belief in the appropriateness of each of his products and we discussed our needs. This is where tensions can also escalate and it simply was not the case. We told Don what add-ons we would or would not purchase, he reemphasized his belief in the need for each, and then we moved on to finalize the contract of sale with what we wanted. The entire buying process at Classic Mazda of Denton, from initial internet contact to dealership visit and test drives to negotiations and finalization was a pleasant, and somewhat enjoyable, experience. Tareq and the other members of the sales staff were pleasant, helpful and cooperative. The fellow who did the preparation for delivery did an outstanding job and also had the smiling, helpful demeanor, found at Classic, when he delivered our new CX-9’s Advanced Key to us at Tareq’s desk. We will strongly recommend Classic Mazda of Denton to anyone who will listen. I am seriously considering going to Classic of Denton to have the maintenance servicing performed even though we live 32 miles away from the dealership. I figure if the sales department is this good the service department might also be, other reviews seem to support this idea, and it might be to my benefit to try them. Of course, since this vehicle is my wife’s, taking the CX-9 to Denton might be my only chance to drive it. More

Very Impressed They went out of their way to know my name and address me by it every time they spoke to me. They quickly worked out the problem with my Miata's top a They went out of their way to know my name and address me by it every time they spoke to me. They quickly worked out the problem with my Miata's top and I was in and out within two and half hours on a Saturday. Thanks! More

Chris S rocks! Chris S is always pleasant and spends a few minutes advising me of what the problem is and explaining what is going to happen. I waited for the vehic Chris S is always pleasant and spends a few minutes advising me of what the problem is and explaining what is going to happen. I waited for the vehicle this time, and observe him quickly moving from one task to another, professionally and courteously. Keep up the great work. More

As usual, Great Quick and painless service, always friendly and great at explaining what is done. Thanks for the car wash, and of course it rained 15 minutes later, l Quick and painless service, always friendly and great at explaining what is done. Thanks for the car wash, and of course it rained 15 minutes later, lol. More

Greatest Service The service is totally outstanding. They go the extra mile to satisfy customers.I have worked with them for 6 years and have never been disappointed. The service is totally outstanding. They go the extra mile to satisfy customers.I have worked with them for 6 years and have never been disappointed. More

Wonderful service Impressed with the dealership!. My first oil change and first time owning a Mazda, Everyone is very helpful and honest. Feels like home there. Than Impressed with the dealership!. My first oil change and first time owning a Mazda, Everyone is very helpful and honest. Feels like home there. Thanks More

Awesome Dealership I have been a loyal service customer for over 13 years. I am now looking forward to being a loyal sales customer in the future. I have been a loyal service customer for over 13 years. I am now looking forward to being a loyal sales customer in the future. More

Mazda CX-5 Service I have used Classic Denton since relocating to Denton area in February, 2007. Since then, I have purchased three Mazda vehicles from Classic Denton. I have used Classic Denton since relocating to Denton area in February, 2007. Since then, I have purchased three Mazda vehicles from Classic Denton. Sales and service have always treated me with the utmost respect and are always very helpful. More

State Inspection done. Great Service as always. State Inspection done. Great Friendly Service as always from all the employees. Comfortable waiting area makes it easy for me to do work while waitin State Inspection done. Great Friendly Service as always from all the employees. Comfortable waiting area makes it easy for me to do work while waiting. More