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Denton Mazda
Denton, TX
1,371 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,371 reviews
August 05, 2015
Excellent Service Department Had headlights and wiper blades replaced on my 2012. Service and inspection was quickly done at a very reasonable price. Stacy kept me updated on th Had headlights and wiper blades replaced on my 2012. Service and inspection was quickly done at a very reasonable price. Stacy kept me updated on the progress of my car while it was being serviced. More
by Tim
Employees Worked With
Stacy Pillow
July 29, 2015
Best Car Buying Experience Yet I just purchased a new Mazda cx-9 from Classic Mazda and could not be more pleased with the experience. I was currently driving a Ford Escape and need I just purchased a new Mazda cx-9 from Classic Mazda and could not be more pleased with the experience. I was currently driving a Ford Escape and needed a larger cargo area for my over-sized 4 legged ( dog ) children. One being a 37.5 inch tall great dane. I was not sure if he would fit in the rear cargo door without hitting his back like he did in the Escape. Ryan R. happily insisted I bring him along and let him get in the car before purchasing it. This alone won me over with the staff. Once we arrived I was then allowed to keep my dog with me the whole buying process. The staff were extremely friendly and even brought him a water "bucket". The buying process was easy and fast. They even give you a tour of the service facilities. Customer care was a top priority the whole time we were there. Highly recommended to anyone looking for a welcoming and enjoyable care buying experience. More
by arent
Employees Worked With
Ryan Rector
May 22, 2015
Class Act at Classic Mazda of Denton Car buying made simple is an understatement for Classic Mazda of Denton. This is my second vehicle to purchase from Classic. The first purchase is w Car buying made simple is an understatement for Classic Mazda of Denton. This is my second vehicle to purchase from Classic. The first purchase is what I would have considered to be a perfect buying experience but the second was even more pleasing if that was even possible. This dealership has a no pressure, stress free environment where all the employees strive to make you feel welcome. Ryan Rector was my sales guy the first time 3 years ago and I knew I would be going back to Ryan for the purchase this time because of his honesty, friendliness, loyalty and willing to help me find what I was looking for. Able to conduct most of the sale by internet, email, texting and phone calls Ryan was able to find exactly the car I needed. I arrived at the dealership, test drove a car, trade in was appraised, numbers were discussed and financing done in 2 hours. The staff at Classic is first class from the sales manager, Kenneth Roque, to the business manager, Zane Walker, who was able to get my financing where I needed it, but my salesman, Ryan Rector, went out of his way to make me feel like family and for that I will be a customer for life. More
by skindiger
Employees Worked With
Ryan Rector and Zane Walker, Kenneth Roque
May 05, 2015
First Class Treatment Once again Back for a state inspection of my Mazda3. As usual, Chris was polite, personable, and punctual. The work was completed in a very reasonable time, I wa Back for a state inspection of my Mazda3. As usual, Chris was polite, personable, and punctual. The work was completed in a very reasonable time, I was given all the proper paper work, and nobody made me feel that it was anything other than a pleasure to work on our car. 5 STARS!! More
by BethandDave
Employees Worked With
Chris in service
May 04, 2015
A Quick Reaction We have been using this dealership for both our Mazdas. Here's another reason why we value this service center. After dropping my car off for servic We have been using this dealership for both our Mazdas. Here's another reason why we value this service center. After dropping my car off for service I had a sudden allergic reaction. The courtesy car was not available and my service advisor, Chris Stolp, took quick action after seeing my distress. He ran to get his personal vehicle and drove me home that morning. I got to my medication in time. Thank you for your quick reaction Chris! More
by theresak.
Employees Worked With
Chris Stolp-service advisor
May 03, 2015
Outstanding Customer Service Took my 2015 Mazda 3i sport in for first oil change on May2nd. Bernardo assisted me in a prompt and very professional manner. Thank you! Took my 2015 Mazda 3i sport in for first oil change on May2nd. Bernardo assisted me in a prompt and very professional manner. Thank you! More
by Mzd3iSport
Employees Worked With
Bernardo Rodriguez
May 02, 2015
Great! Amazing customer service. Will definitely return in the future. Everyone we came in contact with was friendly and knowledgeable. They made the car buy Amazing customer service. Will definitely return in the future. Everyone we came in contact with was friendly and knowledgeable. They made the car buying experience easy. More
by 1owner
Employees Worked With
Kenneth Roque
May 01, 2015
Return Customer My third Mazda from Classic! Friendly, engaging and courteous is how how would describe the whole Mazda team at Classic Mazda. I'll be back when it's My third Mazda from Classic! Friendly, engaging and courteous is how how would describe the whole Mazda team at Classic Mazda. I'll be back when it's time for number 4! More
by CReinders2
Employees Worked With
Eric Terry was my primary salesman., Kenneth Roque
April 30, 2015
Dealership Stepped-Up Big and Made me a Customer for Life! Last year on a vacation in the Rockies my Family of Six in our awesome CX-9 was hit by a flying semi tire that had just flown off the Truck on I-70 we Last year on a vacation in the Rockies my Family of Six in our awesome CX-9 was hit by a flying semi tire that had just flown off the Truck on I-70 west of Vail CO. The front Fender Panel was badly damaged and Popped loose. But more importantly afterwards my brakes were very squishy and turned out my Master cylinder had failed. Once we returned home from vacation I we were 600 miles out of warranty. After several disappointing discussions with my insurance company and Mazda USA. Classic Mazda of Denton Stepped up and cut me a refund check for the full price of the master Cylinder repair. Just 3 months later Mazda USA issued a lifetime warranty on the part. The actions by the service and the Dealership owners to do the right thing have earned my loyalty and appreciation. a few months late I bought a brand new Mazda 3....love it love it love it! More
by Rudy 21
Employees Worked With
Entire Service Department and Ownership
April 23, 2015
Great service! Service was quick and easy and I was back on the road in no time. Will be going back for all service needs. Everyone was friendly. Service was quick and easy and I was back on the road in no time. Will be going back for all service needs. Everyone was friendly. More
by Jen
Employees Worked With
Lu Allen
