Dennis Eakin Kia

I felt like the whole time it was up to me to insure my car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a re car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a response. When I would call is when, magically I’d see a message come through. More

Harolyn was excellent and made sure the service was completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for a completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for all my service needs. More

Kia has very poor customer service, when you call they will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine , will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine ,I’m going to leave the Kia family More

Holly and manager Chris have always been great about helping with all of our issues since buying the car. The dealership is garbage. We were ripped off by our finance guy and were sold a car with multip helping with all of our issues since buying the car. The dealership is garbage. We were ripped off by our finance guy and were sold a car with multiple issues. We have been at the dealership about every single month since buying our sorento. More