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Dennis Eakin Kia

Killeen, TX

4.8
779 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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779 Reviews of Dennis Eakin Kia

October 14, 2024

Close minded to well thought out concerns that are researched and grounded in fact but dismissed it because they are relying on a service manager trying to save his xxx. More

by daniel.winford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Oct 16, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your thoughts with us. We understand that you feel your concerns were not addressed adequately at Dennis Eakin Kia. We appreciate your feedback and take it seriously. If you would like to discuss your experience further, please reach out to us directly. Your satisfaction is important to us, and we want to ensure we can assist you effectively. Sincerely, The Dennis Eakin Kia Team

October 14, 2024

I always have a great experience here. Always go above and beyond and so patient. More

by esharper
Recommend Dealer
Yes
Employees Worked With
Mario, Jamie John, Debi Fox
October 13, 2024

I was told 1 hour or less and it was done before the hour was up. I was very pleased and thankful for that because I had other things to do... More

by shugahwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 13, 2024

Excellent custom service and great vehicles. Jeff was extremely helpful and knowledgeable of all Kia models. After much research, Dennis Eakin provided the best deals available. This is the 2nd More

by ddavis757
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas, Jeff Sannicolas, Debi Fox
October 12, 2024

Great customer service with top caliber personnel knowledgeable in every question that I have, good job. More

by sola00us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Smith, Gerry Lacavex
October 12, 2024

My husband and I have bought 3 Souls and 3 Sportages. We love Dennis Eakin and staff including Joel!! More

by jpattyjack49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Fox
October 11, 2024

Harolyn is always enthusiastic and helpful. The team is positive and it aopears they enjoy what they are doing even when they ate under pressure. Keep it up More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fulsom, Kim Bouma, Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch
October 11, 2024

Everyone was friendly. My service rep was very helpful. She was able to cut down the repair time from 3 days to 6 hours. Amazing Service! More

by smithluke2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 11, 2024

The service was efficient and very courteous and accommodating. My car was ready before they estimated. More

by anne.ducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Chris Curry, Willard Derowitsch
October 11, 2024

The people in the dealership are great people. The are very helpful when you need help More

by ldouglas616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sannicolas, Marcus Smith, Harolyn Humphrey
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