Dennis Dillon RV
Boise, ID
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72 Reviews of Dennis Dillon RV
Open app Your location Dennis Dillon RV 6772 W Targee St, Boise, ID 83709 RV dealer Kimberly Cory - Hepperle 407 points an hour ago They sold me a pre-owned trailer that they didn't inspect Targee St, Boise, ID 83709 RV dealer Kimberly Cory - Hepperle 407 points an hour ago They sold me a pre-owned trailer that they didn't inspect properly. The air conditioner didn't work first trip, heater didn't work, water lines were opposite and the shower hoses was off. Every trip we had we had problems. Every time we used it we either had a blow out, damaged wear to tire. Repeatedly we told the dealership. I purchased the extended warranty and additional tire coverage. Check your warranties they don't cover much. But we were told Dennis Dillon is the administrators. My axle is bent. My belief is they sold it to me without throughly inspecting the trailer or they would have caught these issues. My inspection report provided by Dennis dillon is blank. I've tried for over a month to request theirs. No response. I called and asked for the manager left a very detailed message for my call. I didn't know it was Joseph Muller as the manager. He didn't call me he emailed my husband because he dealt with him on the past issue. He knows what the issue is because I left a message and emailed him no response now for over a month. Don't purchase a pre-owned vehicle from them. You're putting your life at risk. The warranty isn't worth the paper it's printed on and Dennis dillon won't respond to you should you need help. Warranty company only open 9 to 5 Monday through Friday. Ridiculous run around if you break down after hours and don't get pre authorization to tow your vehicle off the freeway. Joseph Muller service manager is evasive and non responsive. Filed complaint with Better Business Bureau. I've spent more time and money broken down repairing a trailer that should have been inspected and repaired before resale. More
Open app Your location Dennis Dillon RV 6772 W Targee St, Boise, ID 83709 RV dealer Kimberly Cory - Hepperle 407 points an hour ago They sold me a pre-owned trailer that they didn't inspect Targee St, Boise, ID 83709 RV dealer Kimberly Cory - Hepperle 407 points an hour ago They sold me a pre-owned trailer that they didn't inspect properly. The air conditioner didn't work first trip, heater didn't work, water lines were opposite and the shower hoses was off. Every trip we had we had problems. Every time we used it we either had a blow out, damaged wear to tire. Repeatedly we told the dealership. I purchased the extended warranty and additional tire coverage. Check your warranties they don't cover much. But we were told Dennis Dillon is the administrators. My axle is bent. My belief is they sold it to me without throughly inspecting the trailer or they would have caught these issues. My inspection report provided by Dennis dillon is blank. I've tried for over a month to request theirs. No response. I called and asked for the manager left a very detailed message for my call. I didn't know it was Joseph Muller as the manager. He didn't call me he emailed my husband because he dealt with him on the past issue. He knows what the issue is because I left a message and emailed him no response now for over a month. Don't purchase a pre-owned vehicle from them. You're putting your life at risk. The warranty isn't worth the paper it's printed on and Dennis dillon won't respond to you should you need help. Warranty company only open 9 to 5 Monday through Friday. Ridiculous run around if you break down after hours and don't get pre authorization to tow your vehicle off the freeway. Joseph Muller service manager is evasive and non responsive. Filed complaint with Better Business Bureau. I've spent more time and money broken down repairing a trailer that should have been inspected and repaired before resale. More
Weak dealer and staff. My MinnieWinnie is full of water (roof, slide, window, plumbing all leak). Bought new 7 mo ago. Don't visit the "Dillon Bad Dealer Crew" dealerships. My MinnieWinnie is full of water (roof, slide, window, plumbing all leak). Bought new 7 mo ago. Don't visit the "Dillon Bad Dealer Crew" dealerships. Bad reviews all over the net. Their Customer Service Mgr requested I call him. He hasn't worked there in 3 years and the phone numbers disconnected. A 3 yr old copy paste! How many people wrote bad reviews and got this same customer service manager that now works at Subway More
Was in the market for a Sprinter van and looked at many that were custom builds as well as direct from El Kapitan and Vanspeed. I saw an ad at Dennis Dylan RV on Facebook posted by Michael Luna (sales) for that were custom builds as well as direct from El Kapitan and Vanspeed. I saw an ad at Dennis Dylan RV on Facebook posted by Michael Luna (sales) for a 2024 Winnebago Revel for $139,999. I feel I had done sufficient analysis that I said I would take it and paid cash. I was interested in an extended warranty and I like to think I am well-versed in contracts, etc as I deal with in my daily job. However, Joseph (Finance Guy) had a hard time explaining the coverage. We had an agreement I would pay $4200 to have coverage on van and buildout expanded to 5 yr/ 100k miles. He prints out paperwork and it says 50k miles, He tried to explain that had nothing to do with what we discussed, I told him I really had no idea what he was trying to explain and it didn’t align with our conversation. He changed paperwork to reflect 100k miles, but still not sure what coverage I really have. Second, I am a MT resident so need to have van delivered out of state. I pay for this service and it is delivered to AZ. The van was not cleaned and had xxxx and toilet paper in toilet, dirt smudges on most counter surfaces, but big thing is that Active Distant Assist (cruise control) didn’t work. The screen pops up with message stating this and doesn’t disappear so hard to miss. I let Michael know my frustration was mounting and was told that I should be able to take to any MB dealer. 2000 miles and I need to take to MB and the nearest dealer is 330 miles away. Lastly, Joseph committed to me having all title work sent overnight to MT DMV on Monday (3/18) so they should have no later than 3/20. I go to DMV on 3/21 and there is no paperwork. I spent $1200 to fly to have registered and was unable to do. He is the epitome of a USED CAR SALESMAN. Turns out paperwork was never sent. I now will be canceling extended warranty as I trust nothing he said as every commitment from him has turned out to be a lie and cost me money. I will be seeking reimbursement for the travel and extended warranty. All that and I have a new van that has default equipment and there is no desire to make it right on their side! PAY MORE AND GO ELSEWHERE!!! More
We purchased a 2023 Micro Minnie FLX from DDRV in Boise, ID in April 2023. From our experience with Robert, our sales professional, to our financing officer Jerry. We had what we would sum up as outstandi ID in April 2023. From our experience with Robert, our sales professional, to our financing officer Jerry. We had what we would sum up as outstanding customer service. We have purchased a number of RV’s and certainly feel like this was our best experience. To continue the same quality and professional experience we returned to have warranty items addressed and Jerry our original finance person really showed up for us and made us feel like we were valued and an important customer even after the sale. Mike is our service advocate and through the entire process of review, communication with manufacturers, to the final repairs his communication with us was extremely responsive and we truly felt he was our repair and service advocate. We picked up our repaired trailer today and although we keep thinking the “other foot will drop” and we’d be let down, amazingly we have not! I would highly recommend anyone at DDRV. Although we didn’t get to meet the repair team fixing our trailer they too did quality work, thank you for the outstanding sales and service. We sincerely appreciate everything. We will be doing all our repair & services with DDRV in Boise. More
No pushy salespeople to deal with, prompt service , told us what we needed to know, good training, no complaints. I think we will be taken care of after the sale. us what we needed to know, good training, no complaints. I think we will be taken care of after the sale. More
Great experience. These folks know how to do their business! This was a new RV sale accomplished without ever seeing the RV until delivery da. Steven kept us informed along the way and answered all business! This was a new RV sale accomplished without ever seeing the RV until delivery da. Steven kept us informed along the way and answered all the questions we posed. Mike was great on post-delivery items that needed attention. If I was going to highlight anything negative, it would be the limited amount of RV "stuff" one can purchase at the dealership, and the "stuff" they did have was rather over-priced. More