Dennis Dillon RV
Boise, ID
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72 Reviews of Dennis Dillon RV
Mike Pope provided the best customer service possible. He kept us informed and made sure we were regularly updated on the process. He is the best communicator we have ever had which put us at ease knowing th kept us informed and made sure we were regularly updated on the process. He is the best communicator we have ever had which put us at ease knowing that Mike takes care of business and knows the RV Industry well. More
Service representative Mike Pope made the process of getting our refrigerator fixed SIMPLE. First call had appointment within 2 days and options for drop off that worked around our schedule. We had pur getting our refrigerator fixed SIMPLE. First call had appointment within 2 days and options for drop off that worked around our schedule. We had purchased an extended warranty and Mike took care of all those details. Mike also kept in contact with part delivery and costs. I appreciated the fact that there were no surprises when I picked up our trailer. That is the 2nd time I have required service from Dennis Dillon and the outcome was positive. Who knew....Thanks More
First RV and experience was very positive. I bought from out of state over internet and email which worked flawlessly. They were flexible on purchase day and schedule. Walkthrough was thorough and technicia out of state over internet and email which worked flawlessly. They were flexible on purchase day and schedule. Walkthrough was thorough and technician did not mind multiple questions. Took video of some of his instructions. Since it is a very large dealership there was multiple people involved for different support areas but communication was very good. Good first time RV owner tips. No bait and switch on options; Winnebago Micro Minnie 2108TB came as advertised. More
The service department is a joke. No one answers the phone and leaving a message is a waste of time. If you even get called back, it will be days later. Service techs do not keep you updated on the stat phone and leaving a message is a waste of time. If you even get called back, it will be days later. Service techs do not keep you updated on the status of your repair but rather call you when they feel like it and have something to report (not to return your phone call). If they have to order a part (happens a lot), you can kiss your rig goodbye for weeks or months. When you bug a new rig, the walk-through is quick and if you don't think to ask every possible question at that time, you will never get an answer later. Most trailer/RV user manuals are pathetic and these guys don't know anything when you call. They will eventually get the job done but you wait forever with no updates. It is so frustrating! More
I felt that it was hard to allow me to buy from Texas, and not get Detailed Training when picking up RV in 3 months. It felt like people could only follow standardized process, and not able to adapt to ou and not get Detailed Training when picking up RV in 3 months. It felt like people could only follow standardized process, and not able to adapt to our personal need to only Pay and Store RV, and complete other steps (Warranty, Training) at later agreed date. More
Great experience! Great tech and through walk thru! Very knowledgeable, friendly, environment. I will go back for power sports, Rzr, all of our camping needs! knowledgeable, friendly, environment. I will go back for power sports, Rzr, all of our camping needs! More
Keith hooked us up with a great RV. Service tech set us up for success with a spectacular walkthrough and quick/solid work to ensure we're towing safely. The whole team exceeded expectation. up for success with a spectacular walkthrough and quick/solid work to ensure we're towing safely. The whole team exceeded expectation. More
Yoder was Great! 10 Stars for his great customer service all his hard work! We really appreciate Jordan in parts also. We can’t wait to get out and ride! all his hard work! We really appreciate Jordan in parts also. We can’t wait to get out and ride! More