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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
399 Reviews

399 Reviews of Delray Buick GMC - Service Center

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March 12, 2024

We had to get service and have a minor dent repaired . .. The service did not work well, and the work is still incomplete. The Buick medallions were taken off and still are not on ! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Transleau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're sorry to read about your experience. We always aim for excellent service and this is not indicative of our usual standards, so please reach out when it's most convenient for further assistance on this matter.

March 10, 2024

Been dealing with Robert Heinsohn for many years on my GMC Sierra and have always been happy with the service he has provided. More

by CBBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know that you've had consistently positive experiences with Robert and our team at Delray Buick GMC. Thanks for your loyalty over the years, we appreciate it!

March 07, 2024

Dropped truck off for oil change without an appointment and Scott was able to fit me in. More

by DAMIANBRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

It's great that Scott could fit you in for your oil change. Appointment or not, we do our best to make service timely and convenient at Delray Buick GMC. Thanks for taking the time to share this positive experience!

March 07, 2024

I have been coming to this dealership for many years and have purchased/leased several vehicles. When considering these purchases I was always treated with respect and honesty. I recently brought my GMC Sie More

by BOCAWESTLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know you've had consistently positive experiences with us at Delray Buick GMC, and now have had another one with Frank. We appreciate your loyalty and look forward to assisting you in the future!

March 04, 2024

Johnny Bueno is the best! Courteous and efficient. It was a pleasure dealing with him. More

by Tarey
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Apr 10, 2024 -

Delray Buick GMC responded

Tarey, it's wonderful to hear Johnny Bueno made your experience at Delray Buick GMC the best one. Thanks for sharing this positive experience!

March 03, 2024

I recently purchased my fourth car from this dealership. Kyle Williams is a thoughtful sales associate assisting me with a car purchase within my budget. Service department is fantastic and I can bring my c More

by BARB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Williams, sales; Dawn Edwards finance
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know you've had multiple positive experiences with us at Delray Buick GMC, especially with Kyle! We appreciate your continued support and look forward to helping you keep your car looking fresh.

March 01, 2024

My salesman John Tambone and the entire staff was great. I will definitely be recommending this dealership to friends and family. Thanks to everyone for an awesome experience. More

by JPNEWS01
Recommend Dealer
Yes
Employees Worked With
John Tambone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know you had a great experience with John and the rest of our team at Delray Buick GMC! Thanks for your recommendation, we appreciate it. Enjoy your new ride!

March 01, 2024

Disappointed I was told that it would take 90 minutes. After 90 minutes I went to check to see how much longer it would take and my car was still at the same spot as when I bought it in. After 90 minutes More

by KAPRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daris Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Delray Buick GMC responded

Kapron, I'm sorry to read about your experience. It's not our intention to keep you waiting longer than necessary and we certainly don't want any of our customers feeling overlooked. We'd like the opportunity to make this right for you - please reach out directly so we can discuss further how best to resolve this issue. Thank you, Ralph Nahmod Service Manager Delray Buick GMC 561-278-3217 X2624

February 22, 2024

Skylar was very informative and knowledgeable about the vehicle I purchased. Service manager was very helpful when I came in with my check engine light on . More

by RICHBARR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Aronoff
Apr 10, 2024 -

Delray Buick GMC responded

Rich, we're glad to know Skylar and our service manager were able to assist you effectively at Delray Buick GMC. We appreciate your feedback!

February 20, 2024

Really enjoyed working with Johnny. He made it very easy. I've always had a good experience with you guys. More

by DENMOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know that Johnny and our team at Delray Buick GMC were able to provide you with a great experience. Thanks for the positive feedback!

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