399 Reviews of Delray Buick GMC - Service Center
Service was excellent. They were prompt very courteous and were able to get me out in a timely manner. I would definitely go back again to have them service my automobile. and were able to get me out in a timely manner. I would definitely go back again to have them service my automobile. More
I was having a steering problem with my 2012 Terrain. Dan Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to b Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to bring in the car for repairs. I was met by Mark Willis, service writer, ina congenial and helpful manner. He arranged a sevice loaner vehicle for me and I was on my way. Mark called when the repair was done in the time he had predicted. My Terrain was returned to me clean and problem fixed. Thank you both. More
Mark Willis, Service Advisor, always contacts me by phone regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what the cost of the service will be. I am very satisfied with Mark's knowledge, honesty, and friendliness. When the business changed from Sherwood, I was afraid that Mark would be leaving and that I would have to follow him to his new place of employment. So, I am very glad that you kept him! Dan Fielder always goes out of his way to greet me and to thank me for my business. As stated in the survey, I am extremely satisfied with both Mark and Dan. Danny Underwood More
Mark wow what can I say he is knowledgeable and so Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! More
The service experience is always good with this dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listene dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listened to; there is a car and driver ready and willing to take you home or to your office; and your car is fixed and ready when promised . . . .and since they always wash it before returning it, the car looks better than when you dropped it off! The prices are more than competitive with the "mechanic on the corner" and I know that my Buick is being attended to by factory trained technicians. It's a no-brainer for me. More
I have come to this dealership in the past and have not been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. More
Mark Willis is a very helpfull service advisor. We feel very confident in dealing with him. He is very competent,knowledgeable,friendly and courteous. Thanks Mark. very confident in dealing with him. He is very competent,knowledgeable,friendly and courteous. Thanks Mark. More
He was very knowledgeable and got right to work. Didn't beat around the bush and fix my problem in no time. Also, was very helpful in how to keep the same problem from reoccurring. Thanks Mark!! Didn't beat around the bush and fix my problem in no time. Also, was very helpful in how to keep the same problem from reoccurring. Thanks Mark!! More