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399 Reviews of Delray Buick GMC - Service Center
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August 31, 2016
Above & beyond Brought my Regal in for service . As always the personal attention I received from the salesman Daniel Fielder was above & beyond any service I have Brought my Regal in for service . As always the personal attention I received from the salesman Daniel Fielder was above & beyond any service I have at at any dealership , he treats me as if I own the place , I could not be any more pleased. More
by Regal proud
July 26, 2016
Great Place to do business The team has consistently provided my wife and I with excellent service. From the purchase/lease through to repairs and accident damage the Team @ bui The team has consistently provided my wife and I with excellent service. From the purchase/lease through to repairs and accident damage the Team @ buick have been on point. I really enjoy speaking with people that know their job, have pride in their work and have years of experience under their belt. I actually smile when thinking about taking my buick enclave in for service! Mark is my account rep in the service dept. Thank you! More
by mfg614
Employees Worked With
Mark Willis, Fernando Pagan
July 02, 2016
Excellent service From Robert sengelman and all the Managers and the service department Mark Willis I would definitely recommend this dealer because of the great team From Robert sengelman and all the Managers and the service department Mark Willis I would definitely recommend this dealer because of the great team More
by Rodolfo
Employees Worked With
Other Employees :
Mark Willis, Tony Eroglu, Jacqueline Barlow
May 13, 2016
ABOVE AND BEYOND! my car was getting old and i was eyeing that new buick convertible so mark willis who normally services my car set me up with dan. Mark was awesome my car was getting old and i was eyeing that new buick convertible so mark willis who normally services my car set me up with dan. Mark was awesome and always goes over the top to help me with my service needs and dan was awesome helping me set up my new car he even sat on the phone with on star and me for over 45 minutes just to get it set up! More
by mich232
May 10, 2016
Great service department, finished on time with a free wash First time having our Yukon Denali serviced at this dealership. Great experience, great service and the staff were all very professional. We will alwa First time having our Yukon Denali serviced at this dealership. Great experience, great service and the staff were all very professional. We will always be bringing our Yukon here. More
by Digges Family
Employees Worked With
Brian Crystall
May 04, 2016
These guys are awesome. Been here a few times and always treated with respect and patience. Brian Crystal is great. Never feel rushed or pushed into unnecessary repairs. You Been here a few times and always treated with respect and patience. Brian Crystal is great. Never feel rushed or pushed into unnecessary repairs. You can feel confident that you're getting good the best most honest service. Sales department is also top notch. Recently leased a new Acadia and was able to beat a competitive price by almost 10%. Thomas West took the time to understand what we wanted and made it happen. Quick and painless. More
by Dan Castrillon
Employees Worked With
Thomas West, Brian Crystall
April 20, 2016
Very pleasurable experience! Mr. Knox was very knowleable and courteous. My wife and I greatly appreciate Jeff and the staff of Delray Buick. We have referred several of our. Frie Mr. Knox was very knowleable and courteous. My wife and I greatly appreciate Jeff and the staff of Delray Buick. We have referred several of our. Friends because of the customer service! More
by Vbinbica
Employees Worked With
Jeff Knox
April 14, 2016
Wonderful dealership & Service Mark Willis in service is the most efficient & fantastic service professional! He's been our go-to person for 10 years! We wouldn't think of going an Mark Willis in service is the most efficient & fantastic service professional! He's been our go-to person for 10 years! We wouldn't think of going anywhere else but this place! More
by SUVbetter
April 13, 2016
Thomas West is the best! My husband had an appt. for service on his car and I went in to ask Thomas about a couple features on my new car. He came out and sat in the car with My husband had an appt. for service on his car and I went in to ask Thomas about a couple features on my new car. He came out and sat in the car with us and went over the items in question. He is always very positive, helpful, and friendly. We have purchased three cars with Thomas as our sales rep. and have been very pleased with the service and follow-up he has provided. We have contacted Mark Willis in the Service department for years, and he has always been friendly, and explained what the problem was, and suggested the proper repair. More
by R & R
Employees Worked With
Thomas West, Mark Willis
February 01, 2016
GMC truck owners beware I came in for a 25 dollar oil change and tire pressure check ( 2009 GMC Sierra truck which I bought new.) with a coupon they sent me ,,,They were c I came in for a 25 dollar oil change and tire pressure check ( 2009 GMC Sierra truck which I bought new.) with a coupon they sent me ,,,They were courteous and at took me in right away ... Then after 30 minutes the service man came in and said that I need to have various fluid level changed and checked and showed me a estimate for $805 dollars,,, Not sure but I was schocked or went into OMG mode...They said i needed to top off gear fluid and various other levels and change fluids with only 36,500 miles on odometer..I recently had my truck checked in Greenwich, Ct. I knew mostly all was ok except for engine oil which needed to be changed..I settled for brake fluid change, and coolant flush, and New coolant.. Total was now $347 dollars,,Still outrageous ..and they agreed to top of all gear fluids..( was not reflected in bill) I did get a 15 dollar coupon discount but total labor was $183 dollars , brake fluid and oils $118..I never had any problems with this truck and most of my miles are highway miles and I do very little towing, My 5500 pound sailboat and 2500 pound trailer twice a year about 30 miles each years.,, My point and most know that after warranty you simply cannot go to a dealer for above reasons,,,!!! IF I were GMC they should get out of Truck bsuiness because if you bring in a perfectly good running truck in near mint condition and get handed an $805 estimated bill, WOW can you imagine if i had serious problems what my bill would be.. Previouly in 2014 I came in for balancing my tires, on my GMC truck with only 18,000 miles but the service man said they cannot be balanced due to minor cracking lines on sidewalls which they referred to as dry rot...OMG the first time,,I agreed to buying a new set of tires for $900 dollars,, In my opinion I thought the tries were fine and its not uncommon for truck tires to show a little cracking on firewalls due to large size of tires and also rather a common problem with Japaneese rubber compounds...2 times I have come into this dealer and gotten a huge bill which makes me question what is going on with their service pricing .....Moral !! Owner beware and if you are off warranty you really need to go elsewhere ..and may explain why so many are distrustful of Dealers in this country ..In case of need my other car is a 2005 Audi A4 Quatrro Avant wagon, 6spd manual with 1.8 engine, 125, 000 miles Only cost was a mandaotry timing change at 85,000 miles , ( 650 dollars ) and new tires ( 65,000 miles...) P6 tires are great ($750) Otherwise car is perfect and most likely will easily make it to 200,000 miles, On highway this A4 gets 36 mpg and has far superior 4 wheel driving to anything else I have owned including my GMC Sierra , but then again My truck can pull 9000 pounds. I recomend this truck to anyone but keep in mind its a 2009 with V8, 5.3 ,, I average around 17 MPG More
by allan p. levys
Employees Worked With
