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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
401 Reviews
Call Service Center (561) 867-6786

401 Reviews of Delray Buick GMC - Service Center

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July 03, 2023

Dealship great. Good mechanical work. Just thought the rate for the checkup was extremely high. More

by ENID27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us, ENID27. We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We would be happy to discuss any questions that you may have in greater detail.

Jul 11, 2023 -

ENID27 responded

I told several e mails that I received that I was happy with all those people working. The only thing that I thought was really high was your rates for the service. There was no parts replaced. Your service rates were off kilter. Enid I will still recommend you. I am a Buick client in Framingham, Mass, and here beginning with Ralph Buick.

June 28, 2023

Johnny Bueno is the best, it's always nice to feel like you are cared about, and he definitely does that. Now he needs to be added to the list of employees! More

by SKIP9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
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Jul 12, 2023 -

Delray Buick GMC responded

Thank you for the great review! We're glad to hear that Johnny Bueno provided excellent service and made you feel cared about. We appreciate your feedback and will definitely take it into consideration. Have a wonderful day!

June 28, 2023

Robert has been our maintenance rep since our purchase. We are extremely confident in his recommendations and managing our plan maintenance. More

by EASLAWMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Magyar
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Jul 12, 2023 -

Delray Buick GMC responded

Thank you for the positive review! We're glad to hear that Robert has been providing excellent service and taking care of your maintenance needs. Your confidence in us means a lot, and we appreciate your support. Have a great day!

June 28, 2023

Robert is a Great Service advisor and the coffee and tunes in waiting room are great as well. More

by roneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

Thank you for stopping by to leave a review for our dealership! We're happy that we delivered great customer service and helped you feel comfortable throughout your stay. This is the kind of thing we love to hear from customers, so thank you for sharing!

June 25, 2023

The Rate they charged was high based on my credit, but he was thorough and explained everything. More

by BECGRP
Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

Thank you for choosing Delray Buick GMC, we appreciate your positive feedback!

June 25, 2023

Work has always been timely and excellent and results conveyed to me in a manner so as to make decisions easy and workable. More

by GDTREICHLER
Workmanship
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

Thanks for the great feedback, GDTREICHLER! We're glad that our team at Delray Buick GMC has consistently provided you with timely and excellent service. We appreciate your support and look forward to serving you in the future!

June 24, 2023

very good service all ways one time the car coming clean every time great service. More

by JOBNEK51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Transleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Magyar
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Jul 12, 2023 -

Delray Buick GMC responded

We are thrilled to see your positive review! The Delray Buick GMC team looks forward to your next visit with us. Take care!

June 24, 2023

Service meager was wonderful, witty and responsive. Great job , delightful waiting room and will come back again. More

by BILL.STINSON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not surebof his name. African American. Wonderful
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Jul 12, 2023 -

Delray Buick GMC responded

Thanks for the awesome review, Bill! We're really glad to hear that you had a wonderful service experience with us. We appreciate your business and look forward to serving you again in the future. Have a great day! - The Delray Buick GMC Team

June 24, 2023

I was late for my appointment and it was getting to be the technician lunch hour. Bob made arrangements for me to still get my oil change through the lunch hour. More

by RCPHELPSSR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

We're so glad to hear that Bob at Delray Buick GMC was able to accommodate you and still get your oil changed. Thanks for taking the time to leave us a great review! Drive safely!

June 17, 2023

I was very impressed the minute that I drove into the customer service department with the cleanliness, courtesy, and professionalism of the whole crew that was part of the team that serviced my vehicle. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Hathhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Delray Buick GMC responded

Tony, we're so glad to hear that you had such a positive experience with our customer service department at Delray Buick GMC. Thank you for taking the time to share your feedback and for choosing us for your vehicle servicing needs. We appreciate your kind words about our team's cleanliness, courtesy, and professionalism. Drive safely!

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