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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
373 Reviews
Call Service Center (317) 462-9982

373 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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October 02, 2024

Always great service. Buying and service department. I have have been using Dellen for years. I will keep going back. More

by bdenney82861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

Very quick service and did the recall all st the same time . The people were so nice More

by hd11901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2024

Outstanding! Quick service very friendly team. I would recommend Dellen to anyone looking to purchase a new or used car. We have bought 3 vehicles and the serv More

by dryker1725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your kind words. We're glad our team could assist you with your vehicle purchases and provide quick, friendly service. We appreciate your recommendations and continued support of Dellen Chrysler Dodge Jeep Ram.

September 25, 2024

I am extremely upset. I was refused when asking to purchase a oil change package and the cost of a single has gotten ridiculous. Still waiting on a call from the service m More

by malone.fannin
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara Smale
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and we would welcome the opportunity to learn about your recent interactions with our Service Team. We are interested in the quality of customer service you experienced while inquiring about an oil change package and the cost of a single oil change. Could you please provide your preferred method of contact? Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

Oct 03, 2024 -

malone.fannin responded

I have talked to your service manager, Chad last week. He said you can not sell me an oil change service contract due to corporate changes. They say our van is too old to purchase a contract! On top of that, i have a discount sent via email, directly from Chrysler that I cannot use either. I honestly believe it's to eliminate the lifetime drivetrain warranty. What is sad is that Dellen has serviced our van since we purchased it new. I am not happy. I can not justify paying over $100 for an oil change on a 2011 Town & Country. I don't know how you will expect pay for that nice new building if you're not going to take care of your long term customers. I have encouraged many people your way. I cannot say if that will ever happen again.

September 25, 2024

I WAS ABLE TO DROP MY JEEP OFF THE NIGHT BEFORE AND THE NEXT DAY IT WAS DONE WITHOUT ANY ISSUES More

by gmarsh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Great to hear your Jeep service was smooth at Dellen Chrysler Dodge Jeep Ram. Thank you for sharing your experience.

September 21, 2024

Great staff real professional answers all my questions and concerns! And our salesman Aron even took time to come back to the service department to chat with me I have found a new place to buy and take ca More

by dsmithey89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gril at front desk real professional
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Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for choosing Dellen Chrysler Dodge Jeep Ram. Glad we could help with all your questions and concerns. Take care!

September 20, 2024

This Dealership has been so very helpful and the Service Department is awesome. They have always treated me well and the new building is wonderful! More

by dbyerly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Glad to hear you had a great experience with us at Dellen Chrysler Dodge Jeep Ram. Pleased the new building and Service Department met your expectations. Thanks for sharing.

September 18, 2024

Easy service procedure. Friendly greeting and ready to serve. There for an oil change. Great price using an email coupon and service write up with inspection good. SHows More

by andyturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for sharing. We're pleased to hear about your smooth oil change experience at Dellen Chrysler Dodge Jeep Ram. Have a nice day!

September 18, 2024

Tamara Smale kept me informed the whole time regarding my oil change on my Chrysler Pinnacle. More

by msm16ret
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We're glad our team kept you informed during your oil change. Thank you for choosing Dellen Chrysler Dodge Jeep Ram.

September 18, 2024

Newly remodeled service area was very nice and very comfortable. Getting my van in and out was very easy. I liked I didn't go to a separate window to pay my bill. Everything was handled at the same More

by mrrichardwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Glad to hear you enjoyed our newly remodeled service area at Dellen Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to seeing you next time. Take care!

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