John Kiesel

Way better than any dealer ship service department I have ever been to. I would recommend to a friend or family member! ever been to. I would recommend to a friend or family member! More

by troxell_nicole Verified Customer Verified Customer

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Completed quicker than estimated and no problems friendly staff nice waiting area Same each time I’ve been. staff nice waiting area Same each time I’ve been. More

by scooter9012 Verified Customer Verified Customer

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I have purchased multiple vehicles through this dealership and the sales department is easy to do business with. However, the service department and their means of diagnostics is not only flawed bu dealership and the sales department is easy to do business with. However, the service department and their means of diagnostics is not only flawed but detrimental to customer satisfaction, which is why we are all in business. The dealership, along with the stellantis field representative, decided to not make factory warranty repairs to my vehicle based on photographs. My car has been at that dealership for almost two months Nothing has been done and once posting a poor google review, I have now been asked to come pick the car up as the dealership now will no longer service the vehicle. The failure of the covered components on this vehicle did so on their own accord without any outside influence, and they are refusing to make those repairs. Despite that fact, it remains a sad day in automotive history when you can purchase a great car at the dealership, take pristine care of it, and then when something fails, have someone tell you that your car will not be repaired. Manufacturer's powertrain coverage is there to repair your powertrain in the provided time frame, which this vehicle remains in. Consumers should be very wary about this service department at this dealership. Don't make the assumption that just because your vehicle has warranty coverage from the factory that a dealership will even remotely honor that agreement. I would not recommend using this dealership to spend your hard earned money on. The experience has not been positive as a whole. Furthermore, I was advised directly by Dodge/Stellantis, to take my vehicle to another more qualified dealership, so as to perform an expert diagnosis to better understand the point of failure to move the process of repairing into the warranty coverage. More

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Dellen was phenomenal in getting me out of my F150 and into a beautiful Ram. into a beautiful Ram. More

by philskrause Verified Customer Verified Customer

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Ww had a great experience with John. He was patient, kind, knowledgeable and helpful in making our decision He was patient, kind, knowledgeable and helpful in making our decision More

by enzas1016 Verified Customer Verified Customer

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Excellent service and I would highly recommend them. I have a 2014 300 with 166,000+ miles and has been taken care of by them and it still runs like the day I bought it. I have a 2014 300 with 166,000+ miles and has been taken care of by them and it still runs like the day I bought it. More

by billthompson7676 Verified Customer Verified Customer

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I went to Dellen knowing exactly what I wanted, John worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything righ worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything right in the end. I am very happy with my purchase. I want to say thank you to the sales team! More

by sharonk Verified Customer Verified Customer

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Excellent Experience! ! Earned our future business!! John was amazing to work with…with the drive to Greenfield!! ! Earned our future business!! John was amazing to work with…with the drive to Greenfield!! More

by angiecrousore Verified Customer Verified Customer

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John was exceptional to deal with. Would recommend him to anyone. Very helpful and smart Would recommend him to anyone. Very helpful and smart More

by joelclapp Verified Customer Verified Customer

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John was extremely helpful! So was the gentleman that helped with financing. You guys are great!! So was the gentleman that helped with financing. You guys are great!! More

by dillon3233 Verified Customer Verified Customer

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