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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
400 Reviews

400 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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November 09, 2023

Made an Appointment for service and ask for the rear brake right side to be checked. Dropped truck off received a call that Dellen didn't have one of the filters (you would assume that they would have c More

by seventy70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Elliott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Nov 10, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, We value your feedback here at Dellen Chrysler Dodge Jeep Ram, and I would like the chance to speak with you about the level of service and customer care you received from our Service Team regarding your visit for an oil change and rear brake concern. Please reach out to me so we can discuss this further. Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

November 03, 2023

Had my car for 5 working days, no communication. Two things, my dashboard lights were going in and out and my car overheating when idling. Neither were fixed, couldn't figure out the lights, I hones More

by robinmmcgill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck, Kyle Rice
Nov 04, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us at Dellen Chrysler Dodge Jeep Ram, and I would appreciate the chance to speak with you about the level of communication and customer care you received from our Service Team regarding your visit for your dashboard lights and overheating concern. Please contact me so we can discuss this further. Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

October 29, 2023

Everyone was very helpful. I was in for my appointment and out in less than hour. More

by A01241983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
October 24, 2023

When I took my Jeep in the first time, they couldn’t find anything wrong. Kyle told me that if I still had problems to call him and he would get it on the schedule. He kept his word. More

by dlmiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 25, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It is pleasing to know that our Service Team kept their word and was able to assist you with your Jeep's needs. If you ever need future assistance, we are more than happy to help at Dellen Chrysler Dodge Jeep Ram.

October 23, 2023

Dellen is Excellent! It really doesn’t matter who you come into contact with , everyone is very inviting and helpful! Way to go Dellen Team! Thank you for all you do! More

by grbasicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, thanks for this glowing review! Inviting and helpful assistance is always valued here at Dellen Chrysler Dodge Jeep Ram. Come see us again soon!

October 21, 2023

Outstanding service department, very friendly. very friendly to work with. See you all next time. More

by rexsohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
October 18, 2023

Usually have a good experience. Sometimes I wonder if I am paying to much by going to the dealer???? More

by joni.rigoli
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
October 17, 2023

I always receive excellent service on my charger at the dealership. The lady that checks you in is fantastic! More

by rlccox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 17, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team and the excellent service that they provide for your Dodge Charger. Thank you so much for being one of our valued guests, and we look forward to your next visit at Dellen Chrysler Dodge Jeep Ram.

October 17, 2023

The advisor was easy to talk to and knowledgeable. The problem was handled quickly and I was I well informed about the issue. More

by austin.cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
Oct 17, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our knowledgeable Service Team. We're glad to learn that you consistently leave Dellen Chrysler Dodge Jeep Ram pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your auto-related needs!

October 15, 2023

Friendly Staff. Easy to drop off my vehicle and knew it was in good hands. More

by leandra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 16, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello. We are thrilled to learn that our Service Team was friendly to you during your visit at Dellen Chrysler Dodge Jeep Ram. It is also pleasing to learn that you were able to drop off your vehicle easily and feel at ease with leaving it with us. Thank you for your kind review. If we can be of any further assistance, please do not hesitate to reach out to us.

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