Back

Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
373 Reviews

373 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

Sort by
December 27, 2023

The reception, the drop-off of my car and the shuttle service were nice and friendly.(Kyle Rice) Unfortunately the pickup was no longer good, quite the opposite. The headliner had not been installed co More

by holger.kaffenberger
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Rice
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our goal here at Dellen Chrysler Dodge Jeep Ram. At your convenience, I would like to speak with you about the level of customer care you received from our Service Team and your concerns regarding the condition of your vehicle upon pickup. Please reach out to me so we can discuss this further. Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

December 27, 2023

Kyle was very helpful. Service was completed on time. Kyle looked into my warranty and was able to save me some money. More

by AmyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We're glad to hear that you found Kyle's assistance helpful and the service at Dellen Chrysler Dodge Jeep Ram was completed promptly. Your acknowledgment of how we saved you money through warranty is appreciated.

December 26, 2023

Dan kept me informed every step of the way and took care of my service issue even dealing with my extended warranty company to get them to cover the costs. More

by mikecrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We are glad to hear you had a positive experience with the Dellen Chrysler Dodge Jeep Ram and appreciate your feedback. It's great to know Dan could assist with that service issue and facilitate the process related to your extended warranty company. We look forward to serving you in future, too.

December 26, 2023

Great communication from Dan! Dan kept me updated on my Dodge repairs as well status updates from the warranty company. He was easy to get a hold of when calling back and was hel More

by adeaton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We value your feedback and appreciate you choosing Dellen Chrysler Dodge Jeep Ram for your Dodge repairs. It's encouraging to hear about the great communication you received. We hope all is well with your vehicle now.

December 26, 2023

My experience with Dillon Chrysler Dodge Jeep Ram was Very quick and friendly service! Would recommend! More

by mamonett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your recommendation and it's wonderful to know that you appreciated the quick, friendly service at Dellen Chrysler Dodge Jeep Ram.

December 23, 2023

Very pleased with the dealership and personnel. Service was completed on time and well done. More

by gueninm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your kind words. It's great to hear you found the service at Dellen Chrysler Dodge Jeep Ram dealership timely and satisfactory. Thank you for choosing us.

December 20, 2023

everyone is very nice my oil change was fast and I appreciate the full report they gave me about my vehicle More

by rosey2234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive review and glad you valued our speedy oil change service. It's part of Dellen Chrysler Dodge Jeep Ram's goal to keep every client well informed about their vehicle health. Thank you for acknowledging our efforts.

December 19, 2023

Needed air in my tires so stopped in without an appointment and was taken care of right away. Very happy with my service at Dellen Jeep. More

by mlmurdoch
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Pleased to know you were satisfied with the immediate service at Dellen Chrysler Dodge Jeep Ram. We aim to provide efficient solutions without any hassle. Thanks for sharing your experience.

December 14, 2023

The service person and technician were very knowledgeable in advising the customer needs. The work performed was very satisfactory. More

by jsscamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your 5-star review. It's our priority to adequately advise on client needs and deliver satisfactory performance at Dellen Chrysler Dodge Jeep Ram.

December 12, 2023

The service department has been easy to work with and they have done good work on my Dodge Durango. More

by bmhoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your feedback and the positive words about Dellen Chrysler Dodge Jeep Ram service department. We're glad to hear that your Dodge Durango repair worked well for you.

...
19
...