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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
373 Reviews
Call Service Center (317) 462-9982

373 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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January 13, 2024

I love the shuttle, it is a great service. just to make it 15 words. More

by ruth_morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We're glad you value the shuttle service at Dellen Chrysler Dodge Jeep Ram. Thank you for your kind words.

January 10, 2024

Everything was fine - I had an appointment and they got me in on time and out in 30 minutes More

by bghk01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We greatly appreciate your feedback. It's rewarding to hear that the efficiency of our team at Dellen Chrysler Dodge Jeep Ram met your expectations. Thanks for choosing us for auto services.

January 09, 2024

The dealership did a great job was quick thorough and very kind to me - thank you! More

by sarhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about our dealership. Your words about how the service was thorough, prompt and kind are much appreciated. We strive to guarantee such an experience at Dellen Chrysler Dodge Jeep Ram.

January 09, 2024

Service for oil change and 20,000 mile service was quick and everyone was very friendly. More

by steffeyo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your few words about the Dellen Chrysler Dodge Jeep Ram service's efficiency and cordiality during your oil change and 20,000-mile maintenance. Appreciated!

January 06, 2024

Absolutely satisfied with the service. Will always return to this dealer if possible. 88 8 More

by rwiles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive words about the service at Dellen Chrysler Dodge Jeep Ram. It's good to hear you would return whenever possible.

January 05, 2024

easy to setup an appointment and friendly service Tammy is great! Oil change tire rotation and fix the roof rack was fast about 1 hour. I was expecting 2-2.5 hours More

by jacquismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your feedback. We aim to make appointments and services such as oil changes, tire rotations, and roof rack repairs at Dellen Chrysler Dodge Jeep Ram hassle-free. Your review will be shared with our team.

January 04, 2024

Professional and pleasant staff that are prompt with scheduled services. Wait time for oil change was 2 days but minimal wait once you were there for the actual service. More

by threepoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Your kind summary of the staff and scheduled services at Dellen Chrysler Dodge Jeep Ram is appreciated. Better yet, it's good to hear that the wait for your oil change was negligible once you got in. Thank you for sharing your experience with us.

January 04, 2024

Dan was very courteous and helpful. He took his time and made my service appointment as quickley as possible. More

by jth7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannon evans
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive notes about our service at Dellen Chrysler Dodge Jeep Ram. We are glad you found the team, and especially Dan, to be helpful and efficient. Leave no stone unturned when it comes to customer satisfaction is our aim!

January 02, 2024

I had a number of issues with Dellen's service: * I did not receive text or phone updates on the status of my car * I was charged $1,600 for a brake job! * When the car was returned to me it had new tran More

by Brian Good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Brian, Your feedback is taken seriously here at Dellen Chrysler Dodge Jeep Ram. If possible, I would like to speak with you about your time with our Service Team and the services that were completed on your vehicle. Please contact me directly at your earliest convenience. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

December 28, 2023

He addressed my issues. Stelantis on the other hand really drops the ball on honoring my warranty forever. More

by skippy46902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Report | Print
Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for choosing Dellen Chrysler Dodge Jeep Ram. We value your feedback and trust in our services, despite potential issues with Stelantis honors on warranty. Let's keep moving forward together.

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