Dellen Chrysler Dodge Jeep RAM

They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to actually diagnose what the problem is. I wouldn't advise taking an older vehicle to them to be worked on, unless you absolutely know what the problem is. I just spent $900 on a new ignition system with them to try and fix some MAP and misfire error codes that I couldn't figure out at home, but the exact same issues and error codes still persist on my van after their repairs. They said they fixed the misfire issue, but after driving it around a bit, the misfire codes have returned and the van still does not run correctly. I am just really disappointed that the Mopar experts couldn't actually diagnose what the error codes were. Why couldn't they test the ignition system first and realize that it was just fine before recommending an entire new one? My mistake and shame on me for hoping they could help without spending thousands of dollars on replacement parts. I should have asked more questions and had them do more in-depth testing. Just really disappointed. More

They did a great job of making the buying process smooth and painless! John was great and would highly recommend him! and painless! John was great and would highly recommend him! More

Andrew in Sales listened when I told him what I wanted and he found those features. He tried to make the whole process easier for me as I was on crutches from a recent surgery. I appreciate all he did for and he found those features. He tried to make the whole process easier for me as I was on crutches from a recent surgery. I appreciate all he did for me. More

Working with Courtney Edison and Linda Mabee was a absolute pleasure. John Kiesel also helped is setting up our Dodge app. for our Dodge Hornet RT. absolute pleasure. John Kiesel also helped is setting up our Dodge app. for our Dodge Hornet RT. More

Always ready to help with any type of service needed. Staff is very easy to work with and very friendly Staff is very easy to work with and very friendly More

I had a wonderful experience having Dellen take care of a recall repair on my 2024 Dodge Hornet. Another Dodge dealer, which is much closer to my house, was completely unreasonable about scheduling the repa recall repair on my 2024 Dodge Hornet. Another Dodge dealer, which is much closer to my house, was completely unreasonable about scheduling the repair, claiming it would take 2-4 hours, refusing to schedule it at a convenient time, refusing to do any afternoon appointments, and getting downright obnoxious when I asked about getting a loaner car in case the repair really was going waste half of my day. At one point I was quoted a time nearly two months away for this work, which Dodge was calling an urgent safety issue. I called up Dellen, spoke to Chad in the service department, and was reassured that this would be a ten minute repair. They took care of my car that afternoon, and the whole process took less than thirty minutes. Fantastic service from everyone at the dealership. More

I had the absolute pleasure of dealing with Matt Foster for my sales consultant. He was the definition of fun, knowledgeable, and patience through the whole experience. While shopping around, I never had t for my sales consultant. He was the definition of fun, knowledgeable, and patience through the whole experience. While shopping around, I never had the same experience with anyone else. I’m really big on customer service, and it was a breath of fresh air to know that great customer service still exists!! I will recommend him to all my friends and family. The whole staff was friendly and easy going. I never felt pressure from anyone. So if your are looking for a great variety of products with exceptional service, I’d definitely recommend Matt Foster at Dellen Automotive!! More

Dellen Automotive always goes above and beyond. Daniel Elliott communicated throughout the repair process and made it very easy. Daniel Elliott communicated throughout the repair process and made it very easy. More

Fantastic service! !! They listen to you and choose the best possible solutions. I would highly recommend. !! They listen to you and choose the best possible solutions. I would highly recommend. More

Very professional and well knowledgeable about his duties. The facility was very clean. Like how your updated by text messaging. duties. The facility was very clean. Like how your updated by text messaging. More