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Dellen Chrysler Dodge Jeep RAM

Greenfield, IN

4.7
608 Reviews
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2640 West Main Street

Greenfield, IN

46140

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Showing 608 reviews

December 14, 2023

The service person and technician were very knowledgeable in advising the customer needs. The work performed was very satisfactory. More

by jsscamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 14, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your 5-star review. It's our priority to adequately advise on client needs and deliver satisfactory performance at Dellen Chrysler Dodge Jeep Ram.

December 13, 2023

Quick easy process. John , Brody, and Gabe were spectacular to work with. Prompt responses and excellent service. We purchased two vehicles at once and couldn't be ha More

by sean.richardson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate the positive feedback. It's great to hear that John, Brody, and Gabe provided excellent service and prompt responses during your dual vehicle purchase at Dellen Chrysler Dodge Jeep Ram. We're glad it was a straightforward process for you.

December 12, 2023

Dellen is a great dealership. My salesman John Kiesel was very helpful with the purchase of our Jeep wrangler and the service department was great. I will recomend your dealership More

by marystauffer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 12, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate it greatly when satisfied clients such as yourself share their positive experience with Dellen Chrysler Dodge Jeep Ram and our service department. Your recommendation is valuable to us and we are glad you're pleased with your Jeep Wrangler. We look forward to assisting anyone you send our way.

December 12, 2023

The service department has been easy to work with and they have done good work on my Dodge Durango. More

by bmhoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 13, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your feedback and the positive words about Dellen Chrysler Dodge Jeep Ram service department. We're glad to hear that your Dodge Durango repair worked well for you.

December 11, 2023

They were very helpful in pricing the service, assisting when needed to drop off early and called saying it was completed earlier then expected. More

by WTIGGR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We're pleased to hear that our early drop-off and timely service at Dellen Chrysler Dodge Jeep Ram met your needs. Your satisfaction with our customer assistance is important to us. Thank you for the positive rating.

December 09, 2023

Dellen has always been great to us, from sales to service! Keep up the great customer service! More

by rubenmiller94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your kind words and 5-star rating. Our sales to service commitment at Dellen Chrysler Dodge Jeep Ram is ongoing. It's a pleasure serving you, hope to see you again soon.

December 08, 2023

Very helpful in removing the lock nuts off of my tires after another dealer fixed my flat and kept the key for removing the remaining lock nuts on my vehicle. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We truly appreciate your 5-star review. Our Dellen Chrysler Dodge Jeep Ram team is always ready to assist in any tire needs, including those tricky lock nuts! Your kind words mean a lot to us.

December 08, 2023

I own 3 different late model Dodge products anll 2019 + and disappointed that my loyalty to the brand doesn't get the same in return. I made a service appt 3 weeks ahead of time and somehow it was 6 days l More

by pdraper1975
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager - can’t remember name , Kyle Rice
Dec 09, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us here at Dellen Chrysler Dodge Jeep Ram. At your convenience, I would appreciate the chance to speak with you about the level of communication you received from our Service Team during your visit with your 2023 truck, as well as your subsequent wait time. Will you please reach out to me so we can discuss this further? Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

December 07, 2023

Unbelievably good service! Flexible on scheduling and pick up etc. Definitely recommending to family and friends. More

by 1jfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Dec 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We greatly appreciate your high praise of our service flexibility at Dellen Chrysler Dodge Jeep Ram. Your recommendation to family and friends really means a lot to us.

December 01, 2023

They get you scheduled for appointment as soon as possible. Try to work around your schedule very helpful gets the work done on the vehicle in a timely manner and is always done right the first time. More

by k.payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We're glad to hear that our scheduling and timeliness met your needs at Dellen Chrysler Dodge Jeep Ram. Ensuring the work is done right the first time is indeed crucial for us. Thank you for recognizing our efforts.

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